I was trying to find a thread discussion on this, but couldn't find it so i am hoping to get this clear from someone on the list and possibly other may use this as a helpful resource information in the future.
Our system engineer and DBA were trying to setup a development server by just cloning the existing server of our current production system and place it on one of the VMHost within the network. I knew that it couldn't be that easy and of course that didn't work. We could not start the Remedy service and the ar.cfg and armonitor.cfg have already been change and point to the new VM guest OS. Our current system is on 7.1, ITSM 6.3, this is a Window base environment and the database server, web server and application server is on the same machine. I have never built a development server this way before. Normally I would create a new SQL instance on the same SQL box and do a DB backup and restore the ARSystem DB on the new instance and make sure that the ARSystem DB owner is ARAdmin. If anyone have an experience in setting the development server via a VM clone and won't mind the time to educate some of us I would appreciate it. Thanks T. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
