User Tool 75.p3 was refreshed because of a defect in this area. The updated version shows as 7.5 patch 3a in the Help, About screen. The installers available from the BMC website have been updated with the newer version.
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Victor Olufowobi Sent: 05 December 2009 17:22 To: [email protected] Subject: Re: Cannot get an output from Service filter ** LJ, I can't thank you enough for your suggestions. You saved a lot of fruitless debugging hours I connected using 7.1 client as suggested - the AL returned the necessary value, then I connected using web client - the AL returned the necessary value ! Thank you very much - i guess i need to report this bug .... Victor On Fri 04/12/09 20:12 , LJ Longwing [email protected] sent: Ok....see if you can get a 7.1 client to connect and use the guide to see if it returns what's needed (might not be possible).....but you may have found a bug with 7.5 and client side service calls. You might want to try a simpler service to see if that works any better. -----Original Message----- From: Action Request System discussion list(ARSList) [[email protected]<mailto:[email protected]>] On Behalf Of Victor Sent: Friday, December 04, 2009 9:31 AM To: [email protected]<mailto:[email protected]> Subject: Re: Cannot get an output from Service filter Yes LJ, I mean ARsystem 7.5 patch 3 with ITSM 7.6 Native; MidTier - Tomcat 5..2 ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Ar
