Thank you Guys, 

        I have only one action in the filter that runs on Service. This
filter calls a filter guide (to perform a table loop on the target
form)  that in turn contains a filter with 3 action 

        Yes, I did map the Output Mode of the AL ... but I did not used the
Request ID field - I don't know if this is relevant 

        I am on Remedy 7.6/windows 2003 Enterprise with MS SQL 2005 Database
server 

        Victor
 On Fri 04/12/09 00:02 , "Grooms, Frederick W"
[email protected] sent:
     v:* {behavior:url(#default#VML);}  o:*
{behavior:url(#default#VML);}  w:* {behavior:url(#default#VML);} 
.shape {behavior:url(#default#VML);}          

        Just out of curiosity … How many actions are in the filter that
runs on Service?  ( I had some problems on 7.1.0 Patch 3 with more
than 1 action in the Service Filter) 
        Also just to be safe …  You did map fields in the Output Mode of
the Active Link Action that calls the Filter? 
        Fred 
        FROM: Action Request System discussion list(ARSList)
[mailto:[email protected]] ON BEHALF OF Victor Olufowobi
 SENT: Thursday, December 03, 2009 4:16 PM
 TO: [email protected]
 SUBJECT: Re: Cannot get an output from Service filter 
        **  

        ..or maybe a service call cannot be used in this situatation?. 

        The filter guide will perform a table loop to concatenate values
from the database and this resultant value will be output to the
calling AL. 
 Any suggestions please? 

        Is the fact that I am not using the Request ID field relevant?
 As I said the filters log indicated that all the actions were
completed successfully only that I'm having problem passing the result
to the calling AL 

        Victor
-------------------------
        FROM: Action Request System discussion list(ARSList)
[mailto:[email protected]] ON BEHALF OF Victor Olufowobi
 SENT: Wednesday, December 02, 2009 6:48 AM
 TO: [email protected]
 SUBJECT: Cannot get an output from Service filter 

        ** 
 Hello Listers, 

        I'm probably doing something wrong but I can't figure it out 

        I created an Active Link to trigger a Service filter which in turn
will trigger a filter guide. 
 The AL will pass input parameters to the filter and receive an
output upon completion. 

        The problem is that I am unable to receive the output (I keep
getting NULL).
 The arfilter.log indicates that all the filters actions are executed
successfully  

        Could someone point me to the right direction ? 

        Victor 
         

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