Hello,

We are facing a very critical error on logging in to remedy.
It says authentication failed.

Today moring we truncated user_cache table.
Right Now user_cache has only 8 entries and only these users are able to login 
into remedy.

How can we regenerate user_cache.
Or is it because of something else?
Even Demo is not able to login.

Please suggest what can be done.
If Possible give us a call at 0120-400-6247.

Thanks
Regards
Sucharita
Remedy Development Team 
ST Microelectronics Pvt.Ltd.

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