Your mail.jar file is missing in your java installation - or it may not be present in the correct directory. You can download the appropriate version of that file for your version of java from sun and stick it in the java folder as instructed on the download.
Then restart the mail process Joe ________________________________ From: Remedy Maniac <[email protected]> To: [email protected] Sent: Tuesday, January 13, 2009 5:07:04 AM Subject: New email engine issue Dear list, config is ARS 6.01 and Email engine too. I still have a problem with the email engine. My situation is as the followng: - on the email server we've already switched for IMAP. The email engine has been installed for MBOX. Before I change the type of the email engine I need to modify our background scripts and build the appropriate workflow. So I have for the email engine the following design: - on the remedy server, fetchmail picks the emails from the IMAP mail server. It adds the from and the date to the email and gives the email to procmail. This later applies the appropriate background script to the email based on the rules defined in the procmailrc file. I need to translate these rules into Remedy internal workflow. By the time, on the production server everything works fine. But on the test environment where we had our latest issues, the email engine is unable to pickup the email. Apparently it cannot find the mailbox. It would be very helpfull if somebody could have any information regarding the error I see in the log file. Jan 13, 2009 10:54:19 AM javax.mail.Session getProvider SEVERE: No provider for mbox javax.mail.NoSuchProviderException: No provider for mbox at javax.mail.Session.getProvider(Session.java:433) at javax.mail.Session.getStore(Session.java:507) at javax.mail.Session.getStore(Session.java:487) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1426) at com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:433) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:170) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Thread.java:534) Jan 13, 2009 10:54:19 AM javax.mail.Session getProvider SEVERE: No provider for mbox javax.mail.NoSuchProviderException: No provider for mbox at javax.mail.Session.getProvider(Session.java:433) at javax.mail.Session.getStore(Session.java:507) at javax.mail.Session.getStore(Session.java:487) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1426) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Thread.java:534) Thank you Serouche _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
