You need a Business Objects reporting server setup in order to run Crystal reports on the web.
On Thu, Oct 9, 2008 at 9:07 AM, rdalton <[EMAIL PROTECTED]> wrote: > Env = Unix Solaris / Oracle / ARS 7.01 / ITSM 7.03 > > Customer attemps to run canned report via web interface and receives the > following error: Error during processing : ARERR [9260] Report location is > missing from report settings configuration page. Please see your > administrator. > > When I look up the error in the Remedy error messages document it states > this: > > This error occurs if the location of the Crystal Reports Server XI > engine > is not specified in the BMC Remedy Mid Tier Configuration Tool. > > My question is: Can reporting in ITSM 7 only be performed via the client > software -OR- is there a way to run reports via a web interface and the > mid-tier??? If so, how??? Does the Crystal Reader need to be installed on > individual customer's PC's or does Crystal Enterprise need to be installed > and configured on the mid-tier web server??? > > Thanks, > > Robert Dalton > -- > View this message in context: > http://www.nabble.com/Error-when-runing-reports-via-the-web--ARERR-9260--tp19898300p19898300.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
