After upgrading from ARS 6.3 to 7.1 I can no longer send emails. The
error I get in the log is:
Checking connection to server: devars01 ...
Application has started Version: 7.1.00 Patch 004 200807081308
Using JRE: 1.5.0_12
Successfully connected.
Aug 17, 2008 3:06:45 PM javax.mail.Service connect
SEVERE: null
javax.mail.AuthenticationFailedException
at javax.mail.Service.connect(Service.java:306)
at
com.bmc.arsys.emaildaemon.SenderModule.openTransport(SenderModule.java:4
32)
at
com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:193)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:595)
The system worked correctly when it was 6.3. The only change is that
7.1 requires an Application Service password (which I have reset several
times on both sides, Email Engine and ARS Server).
Server Info:
OS: SUN Solaris 10
DB: Oracle 10
MailServer type: SMTP
I have tried sending an email thru telnet (port 25) from the server and
that worked correctly as did sendmail.
Fred
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