Suggest you test the SMTP connection by using telnet(details below).

KM-000000005157
Using telnet to test the SMTP gateway

telnet < SMTP Gateway > 25 


For example:

telnet smtpserv 25

Connected to smtpserv.
Escape character is '^]'.
220 smtpserv.remedy.com Sendmail SMI-8.6/SMI-SVR4 ready at Thu, 12 Aug
1999 13
:40:24 -0700 


There will be some information about the SMTP protocol, or the fact that

you get connected means the this is running the protocol.

help - lists available commands
vrfy - verify a user

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of AR_User
Sent: Sunday, August 17, 2008 8:40 AM
To: [email protected]
Subject: Re: Email engine not sending mail

Thanks for your reply,

I am running email engine on IBM AIX platform and there is no firewall
or
virus scanner on the system.

And I am trying to set a SMTP account.

Thanks & Regards,
Ajit

Mario Roehr wrote:
> 
> Ajit,
> 
> do you have a virus scanner or firewall installed on the machine where
> email engine is running?
> Maybe there are any blocking rules for smtp connections. We had the
same
> issue but after disabeling the blocking rule for aremaild all was
running
> fine.
> 
> hth
> Mario
> 
> 
> 
>

>              AR_User

>              <[EMAIL PROTECTED]

>              MAIL.COM>
To 
>              Sent by: "Action          [email protected]

>              Request System
cc 
>              discussion

>              list(ARSList)"
Subject 
>              <[EMAIL PROTECTED]         Email engine not sending mail

>              ORG>

>

>

>              17.08.2008 12:11

>

>

>              Please respond to

>              [EMAIL PROTECTED]

>                     RG

>

>

> 
> 
> 
> 
> ** Hello All, I am trying to send mail using email engine. I've
properly
> configured mailbox. But whenever I try to send mail it is giving me
> following error Unknown SMTP host: smtpout.secureserver.net
> javax.mail.MessagingException: Unknown SMTP host:
> smtpout.secureserver.net;
> nested exception is: java.net.UnknownHostException:
> smtpout.secureserver.net at
> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java: 1280)
at
> com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:
370)
> at
> javax.mail.Service.connect(Service.java:275) at
>
com.bmc.arsys.emaildaemon.SenderModule.openTransport(SenderModule.java:
> 424) at
com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:
> 197) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at
> java.lang.Thread.run(Thread.java:810) My outgoing server does not
require
> SSL. Also I am using proxy server for internet connections and I've
done
> all the settings for proxy in the AR System. I am on: IBM AIX 5.3 AR
> Server
> 7.1 Mid-tier 7.1 JDK 1.5 Does anyone know how to resolve this problem?
> Thanks & Regards, Ajit
> View this message in context: Email engine not sending mail
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
> 
>
________________________________________________________________________
_______
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> 
> 

-- 
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Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.

________________________________________________________________________
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