Rocky and Rick - thank you both for your ideas.

Sharon 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Rocky Rockwell
Sent: Monday, August 11, 2008 11:17 AM
To: [email protected]
Subject: Re: How to test yet disable Email on dev server

We created an email allowed form. This contains the email addresses of 
people allowed to receive email on our dev system. We have a few filters 
that fire on submit the check the allowed form with the messages and if 
none are found sets the status to no in the messages form

*Rocky*

Rocky Rockwell
Remedy/BMC Application Designer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-450-5076



Sharon Menachem wrote:
> **
>
> I have a dev server which being a complete copy of production 
> generates outgoing emails exactly as the production server would. I 
> have stopped the email service so that the emails don’t go out. (ARS 
> 6.3 patch 24 on Win 2003, SQL 2000, Helpdesk 5)
>
>  
>
> I am now tasked with sending out survey emails to confirm call closure 
> etc. using email templates.
>
>  
>
> Outgoing email configuration is set NOT to delete outgoing emails.
>
> The filters are running correctly in the log
>
> Emails are not visible in the AR System Email Messages form.
>
>  
>
> How can I set up the server so that emails do not go out to the 
> general population but in such a way that I can see the html email 
> template that was generated?
>
>  
>
> Thanks in advance, 
>
> Sharon
>
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