I agree with Rick... Could be easy - could be next to impossible... DSO is OK provided that the systems are configured the same - same fields - same configuration data - same-same...
Web Services is probably the best method to do "Ticket Passing" which is what I have to assume you are refering to between the two companies. Works fine over a secure vpn tunnel as well. Only issue is host-name-resolution... You must create a common "interface" that will be used on 'both sides' to send / receive the data and then custom workflow on each end to 'store the data' in the appropriate form + format + field definitions. More 'details' would be helpful - you could actually get away with not even transfering the tickets - however using web-services to create a remote view into the other system, etc. All depends upon the requirements. HTH Robert Molenda On Tue, Jun 24, 2008 at 7:50 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > ** John, "integration" is, as you said, pretty vague. Perhaps once you > have a better idea of its scale and definition, we might be able to give > better answers. Could be anything from very simple to you-gotta-be-kidding. > > Rick > > > On Tue, Jun 24, 2008 at 7:40 AM, Reiser, John J <[EMAIL PROTECTED]> > wrote: > >> Hello Listers, >> >> Current configuration >> ARS 6.3 Patch 014 >> Midtier 6.3 Patch 021 >> MS SQL Server 2000 >> >> Upgrade path >> ARS 7.1 >> Midtier 7 >> MS SQL Server 2000 maybe higher >> >> I know this is a long shot but has anyone put together an integration >> between two different ARSystem servers in two different companies? >> I'm guessing the only real solution would be to use webservices. I don't >> have anymore details other than " we must be able to transfer >> information between systems. >> >> Oh, did I mention that we can only spend labor dollars to accomplish >> this? >> >> I am just getting a taste of webservices inside one company and haven't >> gotten too far. >> Are there any issues with webservice publishing/consuming through the >> security firewalls? >> >> Sorry to be so general and I understand that the basic answer is >> probably "yes". I need to get a rough order of magnitude for such a >> requirement. >> >> TIA, >> >> >> >> John J. Reiser >> Software Development Analyst >> Remedy Administrator/Developer >> Lockheed Martin - MS2 >> The star that burns twice as bright burns half as long. >> Pay close attention and be illuminated by its brilliance. - paraphrased >> by me >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
