I think the key you hit upon is the word "dialog". It is possible that the Open Window action on the active link is set to something other than "Dialog" and has a Target Location of "New", in which case it just opens a new window with both remaining editable.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Tuesday, April 29, 2008 7:02 AM To: [email protected] Subject: Re: Open Window Action over Mid-Tier ** Anesh That should be the out-of-the-box behavior with dialogs on the Mid Tier. If a new window is opened as a dialog, the parent Mid-Tier window cannot be accessed until the dialog window has been closed. Do you see different behavior? David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anesh A Kurian Sent: Tuesday, April 29, 2008 12:56 PM To: [email protected] Subject: Open Window Action over Mid-Tier ** I have an Open window action in a workflow which opens a new dialog over mid-tier. Now my concern is that the user can still access the parent form (window) and do changes when actually the user is suppose to be working on the dialog opened. Is there anyway this can be restricted i.e. the user can only work on the currently open dialog and not on the parent window. I have field mappings for the OnOpen and OnClose of the dialog also. Any help on this regards is highly appreciated. ARS 7.0.1 Patch 003 Thanks and regards, Anesh A Kurian P Please do not print this email unless it is absolutely necessary. Spread environmental awareness __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
