Kathy,
I've found, in the past, that when forms are not correctly opening over a VPN connection it is due to the packet sizes (MTU settings). I'd have to go look over my mail archives, but I know that there are a few websites that discuss how to optimize your MTU settings while on VPN. Also, you can get your network team to ensure that the route through the network is optimized for that User's VPN group. Sometimes the VPN policies place odd restrictions on access and the like. (at least, that was my understanding based on all the troubleshooting we did on this same type of issue a couple of years ago). Good luck! Matt Reinfeldt _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Wednesday, March 12, 2008 3:55 PM To: [email protected] Subject: Strange Remedy and VPN Hi All, I have a user who works remotely sometimes. When he's in the office, he can access all the remedy forms/objects from the laptop. When working thru remotely thru VPN, he uses the same laptop and he gets an error when opening up certain forms thru the user tool. Has anyone every experienced or seen this before? We are trying to find out why he can not click on certain remedy objects only thru VPN? _____ It's Tax Time! Get <http://money.aol.com/tax?NCID=aolprf00030000000001> tips, forms and advice on AOL Money & Finance. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
