I have see problems where an Active Link on Window Open is using a FQDN
to pull data from another form and the VPN didn't know how to find that
name (One developer connected to the server using the full name and the
rest of us used the short name. The DNS was different between the local
network and VPN) .  Have him turn on logging in the user tool and
generate the error.  That should tell you exactly where the error is
coming from.
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Wednesday, March 12, 2008 3:55 PM
To: [email protected]
Subject: Strange Remedy and VPN


Hi All,
 
I have a user who works remotely sometimes.  When he's in the office, he
can access all the remedy forms/objects from the laptop.  When working
thru remotely thru VPN, he uses the same laptop and he gets an error
when opening up certain forms thru the user tool.  Has anyone ever
experienced or seen this before?  We are trying to find out why he can
not click on certain remedy objects only thru VPN?



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