Hi Kathy, If it's a windows system, you can try to add the IP address and FQDN of the system in the hosts file. Some VPN's don't resolve DNS properly. It might look something like this...
192.168.0.3 ARSERVER.HOST.COM the file should be in c:\WINDOWS\system32\drivers\etc\hosts Have them try this and reboot. Kevin P. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
