Hi Mike,
If your server license works and the floating licenses do not, I suspect
that you have received wrong licenses.
Verify that the HostID-part of the floating licenses correspond to the
server license.
You can enter any license with a correct key into your system. If the
HostID does not match the server howebver, the licenses will not be
recognized by the server.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi all -
>
> My client has 2 license records for "AR User Floating" licenses which
> are not being recognized by their server. The first is a permanent
> license and the second is a temp license. Both appeared to apply
> sucessfully, however under Server Information --> Licenses the
> floating license total remains 0 (zero). Users logging in with
> floating licenses are not granted write access.
>
> All other licenses applied to the server appear to be recognized and
> working properly. We are on Windows 2003, SQL 2000, and ARS 6.03
> patch 20. We have two ARS servers in a server group. The licenses
> are being applied to the primary server, as all licenses have always
> been.
>
> Any help would be greatly appreciated as this is an extremely urgent
> issue! We are planning a release for the weekend which is dependent
> upon these licenses being available. Thanks in advance,
>
> ~Mike
>
> --
> Michael J Balogh
> Wingspan Systems Inc.
> [EMAIL PROTECTED]
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
