Hi all -

My client has 2 license records for "AR User Floating" licenses which are not being recognized by their server. The first is a permanent license and the second is a temp license. Both appeared to apply sucessfully, however under Server Information --> Licenses the floating license total remains 0 (zero). Users logging in with floating licenses are not granted write access.

All other licenses applied to the server appear to be recognized and working properly. We are on Windows 2003, SQL 2000, and ARS 6.03 patch 20. We have two ARS servers in a server group. The licenses are being applied to the primary server, as all licenses have always been.

Any help would be greatly appreciated as this is an extremely urgent issue! We are planning a release for the weekend which is dependent upon these licenses being available. Thanks in advance,

~Mike

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Michael J Balogh
Wingspan Systems Inc.
[EMAIL PROTECTED]

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