After an incredibly long day, I remember people at the evening with R & D saying "You look tired". Now that I've seen the picture Dan took, I have to agree! It was worth it though. It was great to see and talk with everyone. --------------------- Kelly Deaver [EMAIL PROTECTED]
> -------- Original Message -------- > Subject: Re: RUG update > From: arslist <[EMAIL PROTECTED]> > Date: Mon, November 12, 2007 12:06 pm > To: [email protected] > > there are photos available at www.wwrug.org > I haven't captioned them all yet, just got back. > (link is BUW2007 on the left). > ... Daniel > > _____ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > Sent: November 1, 2007 5:26 PM > To: [email protected] > Subject: Re: RUG update > > > ** > Rick, > > Please do post some photographs if you have any. It would be nice to put a > picture to email addresses and names we have been seeing here. If anyone has > videos that they can put online of any precious moments (especially the > karaoke session if there is one!) please share it with us who have not been > fortunate to attend.. > > Cheers > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Thursday, November 01, 2007 3:00 PM > To: [email protected] > Subject: RUG update > > > ** > Just thought I would shoot a quick update to you all. There's way too much > to cover right now, but basic themes are: > > * The AR System isn't going away, in fact, it is the core (I'm > listening to Doug Mueller say it right now) to all that BMC is doing. So > let's put that thread away. > > * Support management is aware that there are problems, and they are > seeking input that will help them to provide the proper solutions to those > problems. I liked the initiatives that they spoke about. > > * The new 7.5 (out mid-2008) Administrator tool is COOL! The learning > curve won't be nearly as steep as I had feared - most of us should be able > to figure it out in a day or so. LOTS of new functionality - details when > we have more time. > > * The major initiative in ITSM is that Service Automation is the next > key initiative, and getting IT to automate its own processes in addition to > those of the business. > > Vancouver is beautiful, and the meeting rooms have ALL been large enough. > > More later, just wanted to whet your appetites! > > Rick Cook > > __20060125_______________________This posting was submitted with HTML in > it___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

