After an incredibly long day, I remember people at the evening with R & D 
saying "You look tired". Now that I've seen the picture Dan took, I have to 
agree!  It was worth it though. It was great to see and talk with everyone.
---------------------
Kelly Deaver
[EMAIL PROTECTED]


> -------- Original Message --------
> Subject: Re: RUG update
> From: arslist <[EMAIL PROTECTED]>
> Date: Mon, November 12, 2007 12:06 pm
> To: [email protected]
> 
> there are photos available at www.wwrug.org
> I haven't captioned them all yet, just got back.
> (link is BUW2007 on the left).
> ... Daniel
> 
>   _____  
> 
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
> Sent: November 1, 2007 5:26 PM
> To: [email protected]
> Subject: Re: RUG update
> 
> 
> ** 
> Rick,
>  
> Please do post some photographs if you have any. It would be nice to put a
> picture to email addresses and names we have been seeing here. If anyone has
> videos that they can put online of any precious moments (especially the
> karaoke session if there is one!) please share it with us who have not been
> fortunate to attend..
>  
> Cheers
>  
> Joe
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
> Sent: Thursday, November 01, 2007 3:00 PM
> To: [email protected]
> Subject: RUG update
> 
> 
> ** 
> Just thought I would shoot a quick update to you all.  There's way too much
> to cover right now, but basic themes are:
> 
> *     The AR System isn't going away, in fact, it is the core (I'm
> listening to Doug Mueller say it right now) to all that BMC is doing.  So
> let's put that thread away. 
> 
> *     Support management is aware that there are problems, and they are
> seeking input that will help them to provide the proper solutions to those
> problems.  I liked the initiatives that they spoke about. 
> 
> *     The new 7.5 (out mid-2008) Administrator tool is COOL!  The learning
> curve won't be nearly as steep as I had feared - most of us should be able
> to figure it out in a day or so.  LOTS of new functionality - details when
> we have more time. 
> 
> *     The major initiative in ITSM is that Service Automation is the next
> key initiative, and getting IT to automate its own processes in addition to
> those of the business.
> 
> Vancouver is beautiful, and the meeting rooms have ALL been large enough.
>  
> More later, just wanted to whet your appetites!
>  
> Rick Cook
> 
> __20060125_______________________This posting was submitted with HTML in
> it___ 
> 
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