Thanks Dave, Awesome.. Hopefully it is not too late to teach people that Remedy is not help desk... I am worried for the Aspirin / Bayer scenario.. But I am concerned it might be too entrenched already.
Thanks. On 11/2/07, Easter, David <[EMAIL PROTECTED]> wrote: > > It is part of the AR System, so it is the BMC Remedy AR System Developer > Studio. There are other products at BMC (for example the RunBook Automation > product) that have their own Developer Studios. > > It is not a separate product and will be included when AR System 7.5.00 is > released. Current estimated release timeframe for AR System 7.5.00 is > mid-2008. It is expected that there will be a beta for AR System, similar > to the 7.0.00 beta, that will begin 2-3 months before release. The > specifics of how the beta will be administered have not yet been decided and > more information will become available closer to release. > > Thanks, > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of patrick > zandi > Sent: Fri 11/2/2007 12:11 PM > To: [email protected] > Subject: Re: RUG update > > > ** Tell me the name again Jarl, AR Developer Studio or just Developer > Studio? > > > On 11/2/07, Jarl Grøneng <[EMAIL PROTECTED]> wrote: > > Actually there is no Administrator tool in 7.5 release, its named > Developer Studio.And yes, its based on Eclipse. > > And you can create your $NULL\$ button to use with your Run If > qualification :-) > > > -- > Jarl > > On 11/1/07, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** > > > > Just thought I would shoot a quick update to you all. There's > way too much > > to cover right now, but basic themes are: > > > > The AR System isn't going away, in fact, it is the core (I'm > listening to > > Doug Mueller say it right now) to all that BMC is doing. So > let's put that > > thread away. > > Support management is aware that there are problems, and they are > seeking > > input that will help them to provide the proper solutions to > those problems. > > I liked the initiatives that they spoke about. > > The new 7.5 (out mid-2008) Administrator tool is COOL! The > learning curve > > won't be nearly as steep as I had feared - most of us should be > able to > > figure it out in a day or so. LOTS of new functionality - > details when we > > have more time. > > The major initiative in ITSM is that Service Automation is the > next key > > initiative, and getting IT to automate its own processes in > addition to > > those of the business. > > Vancouver is beautiful, and the meeting rooms have ALL been large > enough. > > > > More later, just wanted to whet your appetites! > > > > Rick Cook __20060125_______________________This posting was > > submitted with HTML in it___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org < > http://www.arslist.org/> ARSlist:"Where the Answers Are" > > > > > > -- > Patrick Zandi __20060125_______________________This posting was submitted > with HTML in it___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
