Hi Brian,

Have you tried opening any other attachment format like doc, xls, ppt, txt,
rtf, etc. Pls try this and let us know the result.


On 11/7/07, Sokol, Brian <[EMAIL PROTECTED]> wrote:
>
>  I have a 7.1 Mid Tier running IIS with ServletExec.
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Hugo Visser
> *Sent:* Monday, November 05, 2007 9:34 AM
> *To:* [email protected]
> *Subject:* Re: Opening a PDF from the MidTier
>
>
>  ** Right, except that he didn't state "any other browser", but IE :) I'll
> test some stuff here, to see if I can reproduce it. What I meant to say was
> that the mime-type is an important way for compliant browser to know what to
> do with a file. I suspect that something strange is going on. Either the
> mime-type is correct but the client (Firefox) is configured wrong, or the
> mime-type is incorrect confuses the client.
>
> However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running
> on Tomcat 5.20 it just works. Brian, what's your config?
>
> Hugo
>
> On 11/5/07, Rahul AR User <[EMAIL PROTECTED]> wrote:
> >
> > ** This is very strange situation.......
> >
> > Hugo.... i appreciate your workaround but I believe this will not work
> > becuase as confirmed by Brain, the pdf from any other browser opens directly
> > without giving any error except for those from the local AR Server Mid-Tier
> > virtual path.
> >
> > Brain.... can you please try opening any other extension file, like DOC,
> > XLS, etc. Maybe this might lead us somewhere.
> >
> > Awaiting some positive results for further investigation
> >
> >
> >
> > On 11/3/07, Hugo Visser <[EMAIL PROTECTED] > wrote:
> > >
> > > ** Again, you should verify that the mime-type that is sent is the
> > > correct one. One option would be to install the firebug extension to see
> > > what is being sent to the browser. If the mime-type is incorrect (for
> > > example text/plain), Firefox will just open it as text, like most other
> > > browsers. "IE works" because it sees ".pdf" and knows how top open pdf on
> > > your PC, no matter what mime-type your web browser is sending.
> > >
> > > It could be that the mime-type config must be done at some other
> > > place, like your web server.
> > >
> > > Hugo
> > >
> > > On 11/2/07, Sokol, Brian < [EMAIL PROTECTED] > wrote:
> > > >
> > > >  Not true. If I open the file directly from Firefox (File, Open
> > > > File) it works fine. If I open a pdf in firefox from another web site it
> > > > works ok.
> > > >
> > > >  ------------------------------
> > > > *From:* Action Request System discussion list(ARSList) 
> > > > [mailto:[email protected]
> > > > ] *On Behalf Of *Rahul AR User
> > > > *Sent:* Friday, November 02, 2007 11:35 AM
> > > > *To:* [email protected]
> > > > *Subject:* Re: Opening a PDF from the MidTier
> > > >
> > > >
> > > >  ** Hi Brain,
> > > >
> > > > Can u confrim whether you are opening the URL from the server
> > > > machine or have you tried opening the same from other systems in the 
> > > > network
> > > > also?
> > > >
> > > > It seems that hsi is a localised problem with FireFox application
> > > > and not related to ARS. I could draw thie conclusion from your comment 
> > > > that
> > > > when you directly open the PDF from FireFox, it gives an error.
> > > >
> > > >
> > > > On 11/2/07, Sokol, Brian <[EMAIL PROTECTED] > wrote:
> > > > >
> > > > > Thanks Carey,
> > > > >
> > > > > I just tried it but get the same exact results. The PDF in Firefox
> > > > > looks like this:
> > > > >
> > > > > 0000005086 00000 n 0000005334 00000 n 0000005561 00000 n
> > > > > 0000008230 00000 n 0000008328 00000 n 0000011033 00000 n 0000018108 
> > > > > 00000 n
> > > > > 0000018337 00000 n 0000018521 00000 n 0000000796 00000 n trailer
> > > > > <<7FAF49E0F79CE0D2C017FF7C94E3C35F><582EF4B25F50364FB99AF1931835654A>]>>
> > > > > startxref 0 %%EOF 56 0 obj<>stream x b```a`` a`e`P c g@ ~  + sL`bh T  
> > > > > 韷?
> > > > > AD    05<       tY 5/q  )^ a $  M : /    虳gdy ``` TRj   `@     0    
> > > > >   @
> > > > > q    @Z    Ê• x ~h1  jjv`u     X&%`  !    4 ;   7  F .    P J30 R
> > > > > [EMAIL PROTECTED]     ?~ iF b  0   3  endstream endobj 33 0 obj<> 
> > > > > endobj 34 0
> > > > > obj<> endobj 35 0
> > > > > obj<<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>>
> > > > > endobj 36 0 obj<> endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 
> > > > > obj[/Indexed
> > > > > 37 0 R 15 50 0 R] endobj 39 0 obj<> endobj 40 0 obj<> endobj 41 0
> > > > > obj<>stream H  W n F } W # T ./"  -R'm ^ 6* ` V     K        H ļ 
> > > > > 왙sά_  Q
> > > > > } | t^. >HXn   4   알
> > > > >
> > > > > -----Original Message-----
> > > > > From: Action Request System discussion list(ARSList) 
> > > > > [mailto:[email protected]
> > > > > ] On Behalf Of Carey Matthew Black
> > > > > Sent: Friday, November 02, 2007 11:12 AM
> > > > > To: [email protected]
> > > > > Subject: Re: Opening a PDF from the MidTier
> > > > >
> > > > > Brian,
> > > > >
> > > > > I use the Active link action PERFORM-ACTION-OPEN-URL and have not
> > > > > noticed any problems launching a PDF (also hosted on our Mid-Tier
> > > > > server) from a button. Maybe you can use a button instead of a
> > > > > Text object?
> > > > >
> > > > > --
> > > > > Carey Matthew Black
> > > > > Remedy Skilled Professional (RSP)
> > > > > ARS = Action Request System(Remedy)
> > > > >
> > > > > Love, then teach
> > > > > Solution = People + Process + Tools
> > > > > Fast, Accurate, Cheap.... Pick two.
> > > > >
> > > > > _______________________________________________________________________________
> > > > >
> > > > > UNSUBSCRIBE or access ARSlist Archives at 
> > > > > www.arslist.orgARSlist:"Where the Answers Are"
> > > > >
> > > >
> > > >
> > > >
> > > > --
> > > > Regards
> > > > Rahul __20060125_______________________This posting was submitted
> > > > with HTML in it___
> > > >
> > >
> > > __20060125_______________________This posting was submitted with HTML
> > > in it___
> > >
> >
> >
> >
> > --
> > Regards
> > Rahul __20060125_______________________This posting was submitted with
> > HTML in it___
> >
>
> __20060125_______________________This posting was submitted with HTML in
> it___
>



-- 
Regards
Rahul

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