Hi You can use the HPD:CFG Ticket num Generator form to Change the Prefix - Incident form has relation with Work log , assignment log, and so on - with Incident Number is is maintaining the one to many relation – change the incident prefix based on site will break the relation with other form
I think you can the prefix – however this will be same all the time – you can't change based on site. Ramifications – In incident matching form – when you search incident by number – matching form is completing 15 digit number with Prefix INC – you need to change here as well. Thanks Sunil On 11/1/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote: > > ** > > Hi all: > > > > I know that you can allegedly change the prefix of an incident Request ID > from "INC" to something else. Has anyone done this successfully? Does it > have any ramifications on the functionality of the system as a whole? > > > > Can you have multiple prefixes for incidents? For example, suppose you > have three sites: Site 1, Site 2, and Site 3. You want tickets for Site 1 > to have a prefix of ST1, Site 2 to be ST2, and Site 3 to be ST3. > > > > Is this possible? Any issues with it? > > > > Thanks, > > Norm > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
