Hi Fred,
 
Thanks for the help. I have the version of Servlet that shipped with
ARS. It appears to be an unpatched 5.0 AS. In the Servlet Admin console
it does not list if it is patched. How can I tell the version?
 
Brian

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Thursday, February 22, 2007 6:35 PM
To: [email protected]
Subject: Re: Question on Java needed with Remedy and DST Upgrades


** 
I have always used the SDK version of Java with the Mid-Tier on Windows.
You should upgrade to 1.4.2_13.  Also which version of Servlet Exec are
you using as they are now on Patch 13 (ServletExec/5.0.0.13)?  Last time
I updated my Java I did not have to re-install Servlet Exec.  If you do
re-install (or Upgrade) ServletExec, when un-installing tell it to leave
the directory and after installing it will have retained your settings.
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Thursday, February 22, 2007 3:50 PM
To: [email protected]
Subject: Question on Java needed with Remedy and DST Upgrades


** 

HI all, 

I was told that I need to upgrade the versions of Java running on my Mid
Tier and AR Server boxes for DST reasons. Now I have always been
confused as to what is needed by Remedy (SDK, JRE?). Our environment is
the following:

Server 1 
Windows Server 2003 
Running AR Server 7.0 and  AR Email 7.0 
Java 2 Runtime SE 1.4.2_06 

Server 2 
Windows Server 2003 with IIS 
Mid Tier 7.0.1 unpatched 
Java 2 SDK and Java 2 Runtime Environment both version 1.4.2_07 
Servlet Exec 5.0 AS 

I know I need to get to 7.0.1 patch 1 but do I need to upgrade my Java
versions for DST. If so do I need both SDK and JRE or just one? Which
version? Do I need to upgrade my Servlet? I was told that if I upgrade
my Java I will need to uninstall and reinstall my servlet? Is that true?

Also if I am at ARServer 7.0 unpatched can I simply install patch 1 for
7.0.1 or must I first upgrade to 7.0.1 and then install the patch? Will
the patch upgrade the system? I am afraid it will not.


Sorry for so many questions and thanks in advance. 

Brian Sokol 
Manager, Desktop Services 
Scholastic Inc. 
557 Broadway 
NY, NY 10012 
(212) 343-6494 
http://www.Scholastic.com <http://www.Scholastic.com>  

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