Brian, If you open the AR System Web Configuration Tool, the Overview section will tell you what version and patch of ServLetExec you are running. Bruce
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, February 23, 2007 6:36 AM To: [email protected] Subject: Re: Question on Java needed with Remedy and DST Upgrades ** Hi Fred, Thanks for the help. I have the version of Servlet that shipped with ARS. It appears to be an unpatched 5.0 AS. In the Servlet Admin console it does not list if it is patched. How can I tell the version? Brian _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, February 22, 2007 6:35 PM To: [email protected] Subject: Re: Question on Java needed with Remedy and DST Upgrades ** I have always used the SDK version of Java with the Mid-Tier on Windows. You should upgrade to 1.4.2_13. Also which version of Servlet Exec are you using as they are now on Patch 13 (ServletExec/5.0.0.13)? Last time I updated my Java I did not have to re-install Servlet Exec. If you do re-install (or Upgrade) ServletExec, when un-installing tell it to leave the directory and after installing it will have retained your settings. Fred _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, February 22, 2007 3:50 PM To: [email protected] Subject: Question on Java needed with Remedy and DST Upgrades ** HI all, I was told that I need to upgrade the versions of Java running on my Mid Tier and AR Server boxes for DST reasons. Now I have always been confused as to what is needed by Remedy (SDK, JRE?). Our environment is the following: Server 1 Windows Server 2003 Running AR Server 7.0 and AR Email 7.0 Java 2 Runtime SE 1.4.2_06 Server 2 Windows Server 2003 with IIS Mid Tier 7.0.1 unpatched Java 2 SDK and Java 2 Runtime Environment both version 1.4.2_07 Servlet Exec 5.0 AS I know I need to get to 7.0.1 patch 1 but do I need to upgrade my Java versions for DST. If so do I need both SDK and JRE or just one? Which version? Do I need to upgrade my Servlet? I was told that if I upgrade my Java I will need to uninstall and reinstall my servlet? Is that true? Also if I am at ARServer 7.0 unpatched can I simply install patch 1 for 7.0.1 or must I first upgrade to 7.0.1 and then install the patch? Will the patch upgrade the system? I am afraid it will not. Sorry for so many questions and thanks in advance. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.Scholastic.com> __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ##################################################################################### The information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information. It is intended only for the use of the person(s) named above. If the reader of this message is not the intended recipient, or has received this message in error, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient or have received this message in error, please notify the sender via e-mail and promptly delete the original message. ##################################################################################### _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
