Brian, The only reason to use one over the other is strictly based upon compatibility. The 7.0.1 compatibility matrix states that 1.5.x will work with all of the components necessary for a full blown ARS installation, however, I seem to recall that some people may have had issues after upgrading/installing 7.0.1 with the java 1.5.x. I don't recall anyone stating that there were issues related to the 1.4.2_x installations and 7.0.1, so it definitely seems to be the safer route. When I begin my upgrade process from 5.1.2 to 7.0.1, I will definitely explore using the new version of Java as 1.4 appears to be starting the slide towards being unsupported by Sun. Sorry if this seems a bit indecisive, but that which is newer is not always better. Bruce
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, February 23, 2007 6:40 AM To: [email protected] Subject: Re: Question on Java needed with Remedy and DST Upgrades ** Hi Bruce, Thanks for the response. Is there any reason to use the 1.4.x version or the 1.5.x? Which do you prefer? thanks, Brian _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Scott Sent: Thursday, February 22, 2007 5:14 PM To: [email protected] Subject: Re: Question on Java needed with Remedy and DST Upgrades ** Brian, The version of Java you have installed is not DST compliant. If you wish to stay with version 1.4, you will need to upgrade your java to 1.4.2_12 or 1.4.2_13 or try the version 1.5.0_9 or 1.5.0_10. I have been working with Java updates as well as ServLetExec AS and ISAPI updates and Mid-Tier updates a lot over the last few weeks and I can tell you this. Since your Mid-Tier server is separate from the ARS/Email server, you will need to install the jre on the ARS/Email server (I would recommend uninstalling the existing jre and then installing the new jre and updating the server Environment Variables path statement to point to the correct directory of the new java jre installation). The Mid-Tier will require the full SDK installation (which will actually be both the sdk and jre files) which are used by the ServLetExec. Again, I would recommend uninstalling the existing java files, then installing the new files, updating the Environmental Variable path and updating the StartServletExec.bat and StopServletExec.bat files to point to the correct installation folder for java. You will have to shut down the IIS, WWW and ServLetExec-servername services before you can go through this evolution however. Once the java is installed, you should be ok with just restarting each of these services and not requiring a reboot. As for the best method of upgrading from 7.0 to 7.0.1, there seem to be many opinions on that matter and I will leave that for another to share. Thanks, Bruce _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, February 22, 2007 2:50 PM To: [email protected] Subject: Question on Java needed with Remedy and DST Upgrades ** HI all, I was told that I need to upgrade the versions of Java running on my Mid Tier and AR Server boxes for DST reasons. Now I have always been confused as to what is needed by Remedy (SDK, JRE?). Our environment is the following: Server 1 Windows Server 2003 Running AR Server 7.0 and AR Email 7.0 Java 2 Runtime SE 1.4.2_06 Server 2 Windows Server 2003 with IIS Mid Tier 7.0.1 unpatched Java 2 SDK and Java 2 Runtime Environment both version 1.4.2_07 Servlet Exec 5.0 AS I know I need to get to 7.0.1 patch 1 but do I need to upgrade my Java versions for DST. If so do I need both SDK and JRE or just one? Which version? Do I need to upgrade my Servlet? I was told that if I upgrade my Java I will need to uninstall and reinstall my servlet? Is that true? Also if I am at ARServer 7.0 unpatched can I simply install patch 1 for 7.0.1 or must I first upgrade to 7.0.1 and then install the patch? Will the patch upgrade the system? I am afraid it will not. Sorry for so many questions and thanks in advance. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.Scholastic.com> __20060125_______________________This posting was submitted with HTML in it___ _____ The information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information. It is intended only for the use of the person(s) named above. 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