Ok, the day arrived. The "Physical address" field is live in the developer console.
Below the field you'll find this: *Please provide a current, valid postal address where you may be contacted. > If you offer apps or in-app items for sale, you are required to provide a > postal address under our developer terms > <https://play.google.com/about/developer-distribution-agreement.html> and > consumer protection laws; failure to do so may result in the suspension of > your account and/or sales of your apps. Please ensure that you keep these > details up to date if they change. By providing your email or postal > address information, you confirm that you consent to Google publicly > displaying or disclosing that information in connection with your apps. * "You are required to provide a postal address under our developer terms...". Alright, the terms DON'T mention this nonsense at all! At least in the Spanish version. I think I'll put something there, not sure what... Time to start a change.org petition or something like that? El lunes, 29 de septiembre de 2014 09:50:34 UTC-3, Jose_GD escribió: > > Ha, I've seen those "awesome" news too. Answering what I guess: > > 1. Email, because Google encourages users to use comments in Play Store > alongside ratings and email to ask for support > 2. Google will examine support inquires after users complaining of an > unsatisfactory answer. If they think it was urgent, they will email the dev > with this: "Hey, this was an urgent matter, please answer now to not risk a > dev account cancellation" > > > El viernes, 26 de septiembre de 2014 10:14:36 UTC-3, Kostya Vasilyev > escribió: >> >> But wait, there is more. >> >> New developer policy -- from September 25 -- has this (new): >> >> For paid Products or in-app transactions, you must respond to customer >> support inquiries within three (3) business days, and within 24 hours to >> any support or Product concerns stated to be urgent by Google. >> >> Does anyone know if: >> >> 1 - They mean Google Play comments or email? >> >> 2 - How will the developer know that a particular support request was >> "stated to be urgent by Google"? >> >> -- K >> >> >> 2014-09-26 15:26 GMT+04:00 Jose_GD <[email protected]>: >> >>> If this were Facebook Kostya, I would liked your post LOL >>> >>> I can't imagine people knocking on my door neither, this is ludicrous... >>> >>> El jueves, 25 de septiembre de 2014 16:42:47 UTC-3, Kostya Vasilyev >>> escribió: >>>> >>>> Yes, Google's communication could be better here. I guess they just >>>> don't really care about explaining. >>>> >>>> The reason still looks ridiculous to me -- but "dura lex, sed lex", and >>>> Google has to comply, and then so do we. >>>> >>>> But it makes me curious -- should I now expect users from Denmark or >>>> Greece to show on my doorstep, with their phones in hand, "see, this >>>> button >>>> doesn't work"? It's a long trip from there to Russia, and there are bears >>>> in the streets, dangerous :) >>>> >>>> It's not clear if Google will accept PO boxes here -- they don't for >>>> merchant account addresses -- so we'll see when there actually is a way to >>>> enter the address. Right now, it seems like there isn't, and my request >>>> for >>>> a clarification has not been answered (so far). >>>> >>>> -- K >>>> >>>> >>>> 2014-09-25 22:55 GMT+04:00 jtoolsdev <[email protected]>: >>>> >>>>> So if it has to do with European customer protection laws why don't >>>>> they just say so in the notification AND put a link the law? Or is that >>>>> too much work for them? There seems to be an attitude against people >>>>> being >>>>> able to make money on their own and that you MUST work with a big company >>>>> in the 21st century. If you have to rent a mailbox then raise your >>>>> prices >>>>> to pay for it and let the users know why. Everyone else is raising their >>>>> prices including your local sandwich shop. Yesterday's 99 cent app >>>>> should >>>>> be $1.25 by now. >>>>> >>>>> On Wednesday, September 24, 2014 1:29:33 PM UTC-7, Kostya Vasilyev >>>>> wrote: >>>>>> >>>>>> @Jose - I contacted Play support about it and they explained that it >>>>>> has to do with European customer protection laws, and there is no way >>>>>> they >>>>>> will make any exceptions. So I think you can forget about "reverted" too. >>>>>> >>>>>> @Noby - do you know if it should be under Business Information -> >>>>>> Public Profile -> Address, or under Legal profile -> Payee profile -> >>>>>> Address? I'll need to use different addresses there, for personal safety. >>>>>> >>>>>> -- K >>>>>> >>>>> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
