Let's look at the facts..... Each item they ship out, has gone thru some level of testing. There can be an issue with bad components, and yes Grounding is a major source of damage. (Check their forums, they have decided to make a change on internal case grounding). They do offer a repair service, actual cost of repair does offer a option if there was something defective in mfg. (yes you have to accept their opinion). Yes they are a small company, and have a knee jerk reaction of ... You are wrong until proven correct.. I don't blame them, because of what majority wants to get away with in trying to pull fast ones...
FWIW, evaluating all the pros and con's.. their switches are a product that we feel comfortable in buying without thinking twice. We have had them in service, we have had two or three damaged due to lightning, (possible grounding issues), we have them repaired (approx half the cost of new). Overall I have no complaints... (Keep in mind when dealing with smaller companies, getting needed attention to detail also comes with having to put up with the personality of the person on the other side). My Two Cents worth. :) Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: [email protected] > From: "Stefan Englhardt" <[email protected]> > To: [email protected] > Sent: Wednesday, March 8, 2017 9:11:34 AM > Subject: [AFMUG] Netonix Quality problems ? > May be it’s due to increased amount but I see failing Netonix Switches in our > Network. > Dead Powersupply, 2 dead switches which they say it’s due to grounding (all > other Equipment at the > same sites never had this connected to the same cables). Now I have one > suddenly > rebooting with > poe load above 25 Watt. It is not a cracy high failure rate but none of this > switches was old and conditions are > quite good. And a failing netonix is a dead site. I have lower failure rates > with MT-Switches/Routers. > Looking back at our cisco times I cant remember dead switches. They pointed me > to a hack where soldering > some cable will make them less sensitive to grounding problems. > What is your experience?
