Hi all,

Thanks for your prompt response.
I have checked all the settings and figured out that full screen popup only
works, when the device is locked.

regards

tanmay srivastava

On Sat, 30 Aug, 2025, 10:21 am Mujtaba Merchant, <[email protected]> wrote:

> Try this, let us know if any of the instructions worked. Yesterday I was
> able to solve an issue on my USB with the help of Gemini; good bye tech
> support 😊
>
>
>
> Based on the email exchange, it seems like Tanmay is not seeing a
> full-screen pop-up for incoming calls on their Nothing Phone 3A, only a
> notification in the panel. This is also happening with WhatsApp and the
> MyGate app. Saurav's response suggests that the call controls might be at
> the top of the screen, not in the middle, but this doesn't fully address
> the issue of the full-screen pop-up not appearing at all.
>
> Here are some steps Tanmay can take to resolve the issue:
>
> *Check App Permissions*
>
> For a full-screen pop-up to appear, the phone app and other apps like
> WhatsApp often need specific permissions.
>
>    1. *Phone App Permissions:*
>       - Go to *Settings* > *Apps* > *See all apps*.
>       - Find and tap on *Phone*.
>       - Tap on *Permissions*.
>       - Make sure *Phone* and *Call logs* are allowed.
>       - Also check for a setting like *Display over other apps* or *Appear
>       on top*, and ensure it's enabled.
>    2. *WhatsApp and MyGate Permissions:*
>       - Go to *Settings* > *Apps* > *See all apps*.
>       - Find and tap on *WhatsApp* (or MyGate).
>       - Go to *Permissions* and ensure all necessary permissions are
>       granted.
>       - Look for a setting related to *Display over other apps* and make
>       sure it's enabled.
>
> *Adjust Notification Settings*
>
> Android has different types of notifications. The phone might be set to
> only show a "heads-up" notification (the small pop-up in the notification
> panel) instead of a full-screen alert.
>
>    1. *For Phone Calls:*
>       - Go to *Settings* > *Apps* > *See all apps*.
>       - Find and tap on *Phone*.
>       - Tap on *Notifications*.
>       - Look for an option like *Incoming calls* and make sure it is set
>       to "Alerting" and that full-screen notifications are enabled.
>    2. *For WhatsApp and MyGate:*
>       - Go to *Settings* > *Apps* > *See all apps*.
>       - Find and tap on *WhatsApp* (or MyGate).
>       - Tap on *Notifications*.
>       - Check for settings like *Call notifications* or *Approval alerts*
>       and ensure they are enabled to show full-screen pop-ups.
>
> *Update the Phone and Apps*
>
> Make sure the phone's operating system (Android 15) and all the apps
> (Phone, WhatsApp, MyGate) are up to date. Software bugs can sometimes cause
> these issues.
>
>    - *System Update:* Go to *Settings* > *System* > *System update* to
>    check for any new updates.
>    - *App Updates:* Open the *Google Play Store*, tap on your profile
>    icon, and go to *Manage apps & device* to check for any pending
>    updates for your apps.
>
> If these steps don't resolve the issue, it could be a bug specific to the
> phone's operating system. In that case, reaching out to Nothing Phone's
> customer support would be the next best step.
>
>
>
>
>
> *From:* [email protected] <[email protected]> *On
> Behalf Of *Saurav Hegde
> *Sent:* Friday, August 29, 2025 11:27 PM
> *To:* [email protected]
> *Subject:* Re: [AI] [ai] issues in some apps
>
>
>
> Hi,
>
> I also use the Nothing Phone 3A.
>
> When you get a call, touch at the top of the screen.
>
> Controls such as answer or decline will be located there.
>
> They usually don't appear in the middle of the screen.
>
>
>
> Regards,
>
> Saurav
>
>
>
>
>
> On Fri, Aug 29, 2025 at 5:57 PM Tanmay Srivastava <[email protected]>
> wrote:
>
> Hi all,
>
>
>
> I am using nothing phone 3A, which runs on Android 15.
>
>
>
> Whenever I get any call, no popup appears on the screen. However, it
> appears on the notification pannel.
>
>
>
> Same problem I am facing with WhatsApp calls as  well.
>
>
>
> Apart from this, whenever I get any apprual on the mygate app, I don't get
> any popup.
>
>
>
> Is there any sollution of above-mentioned issues?
>
>
>
> Any kind of help is highly appreciated.
>
>
>
> regards
>
> tanmay srivastava
>
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