Try this, let us know if any of the instructions worked. Yesterday I was able 
to solve an issue on my USB with the help of Gemini; good bye tech support 😊

 

Based on the email exchange, it seems like Tanmay is not seeing a full-screen 
pop-up for incoming calls on their Nothing Phone 3A, only a notification in the 
panel. This is also happening with WhatsApp and the MyGate app. Saurav's 
response suggests that the call controls might be at the top of the screen, not 
in the middle, but this doesn't fully address the issue of the full-screen 
pop-up not appearing at all.

Here are some steps Tanmay can take to resolve the issue:

Check App Permissions

For a full-screen pop-up to appear, the phone app and other apps like WhatsApp 
often need specific permissions.

1.      Phone App Permissions:

*       Go to Settings > Apps > See all apps.
*       Find and tap on Phone.
*       Tap on Permissions.
*       Make sure Phone and Call logs are allowed.
*       Also check for a setting like Display over other apps or Appear on top, 
and ensure it's enabled.

2.      WhatsApp and MyGate Permissions:

*       Go to Settings > Apps > See all apps.
*       Find and tap on WhatsApp (or MyGate).
*       Go to Permissions and ensure all necessary permissions are granted.
*       Look for a setting related to Display over other apps and make sure 
it's enabled.

Adjust Notification Settings

Android has different types of notifications. The phone might be set to only 
show a "heads-up" notification (the small pop-up in the notification panel) 
instead of a full-screen alert.

1.      For Phone Calls:

*       Go to Settings > Apps > See all apps.
*       Find and tap on Phone.
*       Tap on Notifications.
*       Look for an option like Incoming calls and make sure it is set to 
"Alerting" and that full-screen notifications are enabled.

2.      For WhatsApp and MyGate:

*       Go to Settings > Apps > See all apps.
*       Find and tap on WhatsApp (or MyGate).
*       Tap on Notifications.
*       Check for settings like Call notifications or Approval alerts and 
ensure they are enabled to show full-screen pop-ups.

Update the Phone and Apps

Make sure the phone's operating system (Android 15) and all the apps (Phone, 
WhatsApp, MyGate) are up to date. Software bugs can sometimes cause these 
issues.

*       System Update: Go to Settings > System > System update to check for any 
new updates.
*       App Updates: Open the Google Play Store, tap on your profile icon, and 
go to Manage apps & device to check for any pending updates for your apps.

If these steps don't resolve the issue, it could be a bug specific to the 
phone's operating system. In that case, reaching out to Nothing Phone's 
customer support would be the next best step.

 

 

From: [email protected] <[email protected]> On Behalf 
Of Saurav Hegde
Sent: Friday, August 29, 2025 11:27 PM
To: [email protected]
Subject: Re: [AI] [ai] issues in some apps

 

Hi,

I also use the Nothing Phone 3A.

When you get a call, touch at the top of the screen.

Controls such as answer or decline will be located there.

They usually don't appear in the middle of the screen.

 

Regards,

Saurav

 

 

On Fri, Aug 29, 2025 at 5:57 PM Tanmay Srivastava <[email protected] 
<mailto:[email protected]> > wrote:

Hi all,

 

I am using nothing phone 3A, which runs on Android 15.

 

Whenever I get any call, no popup appears on the screen. However, it appears on 
the notification pannel.

 

Same problem I am facing with WhatsApp calls as  well.

 

Apart from this, whenever I get any apprual on the mygate app, I don't get any 
popup.

 

Is there any sollution of above-mentioned issues?

 

Any kind of help is highly appreciated.

 

regards

tanmay srivastava

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