Kostyantyn,
On 11/21/24 4:22 AM, Kostyantyn Krakovych wrote:
Is Tomcat behind a front-end such as httpd or IIS?
We use Apache HTTP Server.
Are you using tcnative-1.dll?
Yes, we use OpenSSL.
Is there any native code (other than the JVM) deployed with the Tomcat
application?
No
Was a JVM dump file produced when the process terminated unexpectedly?
No
Can you post your connector configuration(s) - masking out any sensitive
information (eg, passwords)?
<Connector acceptCount="150" address="127.0.0.1" connectionTimeout="20000"
maxHeaderCount="-1" maxHttpHeaderSize="65536" maxKeepAliveRequests="100"
port="9884" protocol="HTTP/1.1" redirectPort="1444" server="<app-name>"/>
<Connector SSLEnabled="true" acceptCount="150" address="127.0.0.1"
clientAuth="false" keystoreFile="conf/<app-name>.keystore"
keystorePass="${keyStorePassword}" keystoreType="${keyStoreType}"
maxKeepAliveRequests="100" maxThreads="150" port="1444"
protocol="org.apache.coyote.http11.Http11NioProtocol" scheme="https"
secure="true" server="<app-name>" sslProtocol="TLS"
truststoreFile="conf/<app-name>.truststore"
truststorePass="${trustStorePassword}" truststoreType="${trustStoreType}"/>
<Connector address="127.0.0.1" port="19884" protocol="AJP/1.3"
redirectPort="-1" secretRequired="false"/>
Interestingly, System Error 1067 is "The process terminated
unexpectedly" though you are intentionally stopping it :)
Are there no logs or anything like that? If you are using Windows, you
are probably using tomcat9.exe to launch it, which is re-named
procrun.exe. That binary usually writes to a log file somewhere. Can you
locate that file and see if it contains any relevant information? IIRC,
the file should be called catalina.err or something similar.
When Java encounters an error, it usually produces an hs_pid file which
may be in an unusual location given the unusual CWDs of system
processes. It's also possible that it CANNOT write its own crash report
due to (lack of) file permissions.
Can you run Tomcat NOT-as-a-service, then terminate it, and see if you
get more information? One of the best ways to do that is to run
"CATALINA_BASE/bin/catalina.bat run" from CMD/PowerShell and you'll get
all logs on the console. Any crach-dump would be placed into the
directory where you launched catalina.bat.
-chris
-----Original Message-----
From: Chuck Caldarale <n82...@gmail.com>
Sent: Wednesday, November 20, 2024 4:10 AM
To: Tomcat Users List <users@tomcat.apache.org>
Subject: [External] Re: Shutting Down Tomcat (9.0.97) Service Throws System
Error 1067
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On Nov 19, 2024, at 08:16, Kostyantyn Krakovych
<kostyantyn.krakov...@securitashealthcare.com> wrote:
Hi Team,
Could you please suggest or advice regarding the following?
1. We use Tomcat 9.0.87 as a windows service. It works fine with our
application.
2. To fix security vulnerabilities we are upgrading Tomcat to version 9.0.97.
3. The upgraded service works fine except when shutting down/stopping it. When
we stop the service via either console or Services app, we get system error
1067 (please check the Appendix A).
4. Event Viewer does not contain too many details about the issue (please check
the Appendix B).
5. Nothing in logs though we redirect Tomcat logs to logs of our application.
6. We checked a set of versions, and it looks like the issue started to appear
since Tomcat version 9.0.90.
Any suggestions or advice how to find a cause of the issue after the upgrade is
welcome.
Need a bit more information here. Is Tomcat behind a front-end such as httpd or
IIS? Are you using tcnative-1.dll? Is there any native code (other than the
JVM) deployed with the Tomcat application? Was a JVM dump file produced when
the process terminated unexpectedly? (Sorry, I don't know where to look for
that on Windows.)
Can you post your connector configuration(s) - masking out any sensitive
information (eg, passwords)?
- Chuck
Appendix A - Output in console when stooping the service
net stop <service-name>
The <service-name> service is stopping.
A system error has occurred.
System error 1067 has occurred.
The process terminated unexpectedly.
The <service-name> service was stopped successfully.
Appendix B - Event Viewer details about the issue
<Event
xmlns="https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%
2Fschemas.microsoft.com%2Fwin%2F2004%2F08%2Fevents%2Fevent&data=05%7C0
2%7Ckostyantyn.krakovych%40securitashealthcare.com%7C67476498d717401d2
d8c08dd09088a93%7Cfb0af7d18a8348bc8d2dcd92034c79d4%7C0%7C0%7C638676654
461827410%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAu
MDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&
sdata=e8RHcGFcdZEC6ai9CUNE3h%2FnOwNjidC0ENwCjQeowSg%3D&reserved=0">
- <System>
<Provider Name="Service Control Manager"
Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service
Control Manager" /> <EventID Qualifiers="49152">7034</EventID>
<Version>0</Version> <Level>2</Level> <Task>0</Task>
<Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2024-11-19T07:36:27.2825786Z" />
<EventRecordID>1577729</EventRecordID>
<Correlation />
<Execution ProcessID="1196" ThreadID="19180" />
<Channel>System</Channel> <Computer><computer-name></Computer>
<Security />
</System>
- <EventData>
<Data Name="param1"><service-name></Data>
<Data Name="param2">140</Data>
<Binary><service-name-binary-data></Binary>
</EventData>
</Event>
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