Hi Chuck,
> Is Tomcat behind a front-end such as httpd or IIS?
We use Apache HTTP Server.
> Are you using tcnative-1.dll?
Yes, we use OpenSSL.
> Is there any native code (other than the JVM) deployed with the Tomcat
> application?
No
> Was a JVM dump file produced when the process terminated unexpectedly?
No
> Can you post your connector configuration(s) - masking out any sensitive
> information (eg, passwords)?
<Connector acceptCount="150" address="127.0.0.1" connectionTimeout="20000"
maxHeaderCount="-1" maxHttpHeaderSize="65536" maxKeepAliveRequests="100"
port="9884" protocol="HTTP/1.1" redirectPort="1444" server="<app-name>"/>
<Connector SSLEnabled="true" acceptCount="150" address="127.0.0.1"
clientAuth="false" keystoreFile="conf/<app-name>.keystore"
keystorePass="${keyStorePassword}" keystoreType="${keyStoreType}"
maxKeepAliveRequests="100" maxThreads="150" port="1444"
protocol="org.apache.coyote.http11.Http11NioProtocol" scheme="https"
secure="true" server="<app-name>" sslProtocol="TLS"
truststoreFile="conf/<app-name>.truststore"
truststorePass="${trustStorePassword}" truststoreType="${trustStoreType}"/>
<Connector address="127.0.0.1" port="19884" protocol="AJP/1.3"
redirectPort="-1" secretRequired="false"/>
Kostyantyn
-----Original Message-----
From: Chuck Caldarale <n82...@gmail.com>
Sent: Wednesday, November 20, 2024 4:10 AM
To: Tomcat Users List <users@tomcat.apache.org>
Subject: [External] Re: Shutting Down Tomcat (9.0.97) Service Throws System
Error 1067
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> On Nov 19, 2024, at 08:16, Kostyantyn Krakovych
> <kostyantyn.krakov...@securitashealthcare.com> wrote:
>
> Hi Team,
>
> Could you please suggest or advice regarding the following?
>
> 1. We use Tomcat 9.0.87 as a windows service. It works fine with our
> application.
> 2. To fix security vulnerabilities we are upgrading Tomcat to version 9.0.97.
> 3. The upgraded service works fine except when shutting down/stopping it.
> When we stop the service via either console or Services app, we get system
> error 1067 (please check the Appendix A).
> 4. Event Viewer does not contain too many details about the issue (please
> check the Appendix B).
> 5. Nothing in logs though we redirect Tomcat logs to logs of our application.
> 6. We checked a set of versions, and it looks like the issue started to
> appear since Tomcat version 9.0.90.
>
> Any suggestions or advice how to find a cause of the issue after the upgrade
> is welcome.
Need a bit more information here. Is Tomcat behind a front-end such as httpd or
IIS? Are you using tcnative-1.dll? Is there any native code (other than the
JVM) deployed with the Tomcat application? Was a JVM dump file produced when
the process terminated unexpectedly? (Sorry, I don't know where to look for
that on Windows.)
Can you post your connector configuration(s) - masking out any sensitive
information (eg, passwords)?
- Chuck
> Appendix A - Output in console when stooping the service
>
>> net stop <service-name>
> The <service-name> service is stopping.
> A system error has occurred.
> System error 1067 has occurred.
> The process terminated unexpectedly.
> The <service-name> service was stopped successfully.
>
> Appendix B - Event Viewer details about the issue
>
> <Event
> xmlns="https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%
> 2Fschemas.microsoft.com%2Fwin%2F2004%2F08%2Fevents%2Fevent&data=05%7C0
> 2%7Ckostyantyn.krakovych%40securitashealthcare.com%7C67476498d717401d2
> d8c08dd09088a93%7Cfb0af7d18a8348bc8d2dcd92034c79d4%7C0%7C0%7C638676654
> 461827410%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAu
> MDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&
> sdata=e8RHcGFcdZEC6ai9CUNE3h%2FnOwNjidC0ENwCjQeowSg%3D&reserved=0">
> - <System>
> <Provider Name="Service Control Manager"
> Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service
> Control Manager" /> <EventID Qualifiers="49152">7034</EventID>
> <Version>0</Version> <Level>2</Level> <Task>0</Task>
> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords>
> <TimeCreated SystemTime="2024-11-19T07:36:27.2825786Z" />
> <EventRecordID>1577729</EventRecordID>
> <Correlation />
> <Execution ProcessID="1196" ThreadID="19180" />
> <Channel>System</Channel> <Computer><computer-name></Computer>
> <Security />
> </System>
> - <EventData>
> <Data Name="param1"><service-name></Data>
> <Data Name="param2">140</Data>
> <Binary><service-name-binary-data></Binary>
> </EventData>
> </Event>
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