In complement, we have many error like this :
I follow recommendations from the list to solve this issue but never works.
sogod [89977]: <0x0x804808158[SOGoCache]> an error occurred when
caching value for key '/Users/[email protected]/Calendar/personal':
"SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Le 13/02/2023 à 17:37, HYVERNAT Philippe ([email protected]) a écrit :
Thanks a lot for your answer :
Here is my configuration. I add EAS options. Nothing was set
The problem is that the issue is very difficult to make and users
doesn't know when it really appear.
I check the debug log for EAS and see
/* Web Interface */
SOGoPageTitle = SOGo;
SOGoVacationEnabled = YES;
SOGoForwardEnabled = YES;
SOGoSieveScriptsEnabled = YES;
SOGoMailAuxiliaryUserAccountsEnabled = YES;
SOGoTrustProxyAuthentication = NO;
SOGoXSRFValidationEnabled = NO;
/* General - SOGoTimeZone *MUST* be defined */
SOGoLanguage = French;
SOGoTimeZone = Europe/Paris;
SOGoCalendarDefaultRoles = (
PublicDAndTViewer,
ConfidentialDAndTViewer
);
//SOGoSuperUsernames = (sogo1, sogo2); // This is an array - keep
the parens!
SxVMemLimit = 384;
WOPidFile = "/var/run/sogo/sogo.pid";
SOGoMemcachedHost = "/var/run/memcached/memcahed.pid";
WOWorkersCount = 80;
SOGoMaximumPingInterval = 3540;
SOGoMaximumSyncInterval = 3540;
SOGoInternalSyncInterval = 30;
/* EAS */
SOGoMaximumSyncResponseSize = 512;
SOGoMaximumSyncWindowSize = 30;
SOGoEASDebugEnabled = YES;
/* Debug */
SOGoDebugRequests = YES;
SoDebugBaseURL = YES;
ImapDebugEnabled = YES;
LDAPDebugEnabled = YES;
PGDebugEnabled = YES;
MySQL4DebugEnabled = YES;
SOGoUIxDebugEnabled = YES;
WODontZipResponse = YES;
WOLogFile = /var/log/sogo/sogo.log;
}
Le 13/02/2023 à 16:24, Odhiambo Washington ([email protected]) a écrit :
On Mon, Feb 13, 2023 at 5:44 PM HYVERNAT Philippe <[email protected]> wrote:
Hello community;
I'm trouble with a customer where i installed SOGO for a while.
The installation were on FreeBSD 13.1 with mysql 80.
My customer have 80 mails boxes and shared calendars between with
them
with Outlook 2021 and EAS.
The trouble is that events is deleted sometimes (it isn't deleted
from
users).
this problem appeared since Sogo 5.4 we are in version 5.8 now.
And were MySQL-8.x and Outlook 2021 present? No.
Did the problem happen with any other version of MySQL or Outlook
prior to 2021?
No log on servers...
Did you say that you have set:
SOGoEASDebugEnabled = YES;
..and nothing was logged??
my customer is very disappointed because it wants to migrate do
Exchange
if the problem doesn't resolve.
Thanks by advance for an answer.
Philippe
The fact that you are using MySQL means if you logged MySQL events,
you'd catch every
access and every change, no?
I would turn ON all debug and look for clues on the dates the
deletions happen. Just ensure you have sane values for your environment.
/* EAS */
SOGoMaximumSyncResponseSize = 512;
SOGoMaximumSyncWindowSize = 30;
SOGoEASDebugEnabled = YES;
/* Debug */
//SOGoDebugRequests = YES;
//SoDebugBaseURL = YES;
//ImapDebugEnabled = YES;
//LDAPDebugEnabled = YES;
//PGDebugEnabled = YES;
//MySQL4DebugEnabled = YES;
//SOGoUIxDebugEnabled = YES;
//WODontZipResponse = YES;
//WOLogFile = /var/log/sogo/sogo.log;
//GCSFolderDebugEnabled = YES;
//GCSFolderStoreDebugEnabled = YES;
//NGImap4DisableIMAP4Pooling = YES;
//OCSFolderManagerSQLDebugEnabled = YES;
//PGDebugEnabled = YES;
//SOGoMailKeepDraftsAfterSend = YES;
//SoDebugObjectTraversal = YES;
//SoSecurityManagerDebugEnabled = YES;
//WODebugZipResponse = YES;
--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)
