On Mon, Feb 13, 2023 at 5:44 PM HYVERNAT Philippe <[email protected]> wrote:

> Hello community;
>
> I'm trouble with a customer where i installed SOGO for a while.
>
> The installation were on FreeBSD 13.1 with mysql 80.
>
> My customer have 80 mails boxes and shared calendars between with them
> with Outlook 2021 and EAS.
>
The trouble is that events is deleted sometimes (it isn't deleted from
> users).
>
> this problem appeared since Sogo 5.4 we are in version 5.8 now.
>

And were MySQL-8.x and Outlook 2021 present? No.

Did the problem happen with any other version of MySQL or Outlook prior to
2021?

No log on servers...
>

Did you say that you have set:
 SOGoEASDebugEnabled = YES;
..and nothing was logged??


my customer is very disappointed because it wants to migrate do Exchange
> if the problem doesn't resolve.
>
>
> Thanks by advance for an answer.
>
> Philippe
>

The fact that you are using MySQL means if you logged MySQL events, you'd
catch  every
access and every change, no?

I would turn ON all debug and look for clues on the dates the deletions
happen. Just ensure you have sane values for your environment.

     /* EAS */
    SOGoMaximumSyncResponseSize = 512;
    SOGoMaximumSyncWindowSize = 30;
    SOGoEASDebugEnabled = YES;

    /* Debug */
    //SOGoDebugRequests = YES;
    //SoDebugBaseURL = YES;
    //ImapDebugEnabled = YES;
    //LDAPDebugEnabled = YES;
    //PGDebugEnabled = YES;
    //MySQL4DebugEnabled = YES;
    //SOGoUIxDebugEnabled = YES;
    //WODontZipResponse = YES;
    //WOLogFile = /var/log/sogo/sogo.log;
    //GCSFolderDebugEnabled = YES;
    //GCSFolderStoreDebugEnabled = YES;
    //NGImap4DisableIMAP4Pooling = YES;
    //OCSFolderManagerSQLDebugEnabled = YES;
    //PGDebugEnabled = YES;
    //SOGoMailKeepDraftsAfterSend = YES;
    //SoDebugObjectTraversal = YES;
    //SoSecurityManagerDebugEnabled = YES;
    //WODebugZipResponse  = YES;



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)

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