What about Folder "Baumschule". How many entries do you see for this folder?
A sample sogo.log could help to better understand the problem.
Following sed (or a similar one) would strip some sensitive data:
sed -e '/<ApplicationData/,/<\/ApplicationData>/{H;$!d;}' < sogo.log >
sogo-stripped.log
Regards,
Thomas
-----Ursprüngliche Nachricht-----
Von: [email protected] <[email protected]> Im Auftrag von Thomas Mager
Gesendet: Montag, 2. November 2020 13:31
An: [email protected]
Betreff: Re: [SOGo] ActiveSync folders and mails missing
Okay, I have run the sogo-tool command with -v on the account now. I can see
the list of folders with "Folder Key", "Folder Name" and "metadata Name". Some
Folders like INBOX and Sent have many ID and date entries under "metadata Name
-> DateCache, Folder Options, SyncCache, SyncKey, displayName", but nearly all
other folders have no entries in "metadata Name" except "displayName".
Regards,
Thomas
Am 02.11.2020 um 11:57 schrieb "T F" ([email protected]):
> Hi Thomas,
> re-run sogo-tool with option -v: sogo-tool -v manage-eas listfolders ...
>
> With this option the output will show the IDs of synced mails.
>
> Regards,
> Thomas
>
> -----Ursprüngliche Nachricht-----
> Von: [email protected] <[email protected]> Im Auftrag von
> Thomas Mager
> Gesendet: Sonntag, 1. November 2020 23:08
> An: [email protected]
> Betreff: Re: [SOGo] ActiveSync folders and mails missing
>
> Hi Thomas,
>
> thanks for your fast response. I have set "SOGoEASDebugEnabled = YES"
> now and also removed SOGoMaximumSyncWindowSize setting in sogo.conf.
> When I createa new Gmail-App-Account on my Android Phone I can see all
> folders now but when I enter the folders there are not all mails which I can
> see in the same folder in my Dovecot IMAP server or in the SOGO Webinterface.
>
> I tried to analyze the sogo.log but I cannot find the reason why not all
> mails of this folder are synchronized with ActiveSync.
>
> I also tried "sogo-tool manage-eas listfolders username <Android-DeviceID>"
> and there I can see all folders for the account listed correctly. For
> example, there is the folder named Baumschule under the Inbox and in the
> directory cur of the IMAP-server I can see that there are 141 messages in
> that folder. When I log into the SOGo-Webinterface there are all 141 messages
> listed in the folder Baumschule. On my Android-Phone there are only 2
> messages listed in that folder.
>
> Regards,
> Thomas
>
> Am 01.11.2020 um 13:56 schrieb "T F" ([email protected]):
>> Hi Thomas,
>> set "SOGoEASDebugEnabled = YES" and check the response to the
>> FolderSync-requests sogo.log after configuring a new a account on your
>> mobile device.
>>
>> If SOGoMaximumSyncWindowSize is defined in sogo.conf remove it and test
>> again.
>>
>> Checking the output of "sogo-tool manage-eas listfolders UserA <DeviceID>"
>> might help to better understand be problem.
>>
>> Regards,
>> Thomas
>>
>> -----Ursprüngliche Nachricht-----
>> Von: [email protected] <[email protected]> Im Auftrag von
>> Thomas Mager
>> Gesendet: Sonntag, 1. November 2020 00:42
>> An: [email protected]
>> Betreff: [SOGo] ActiveSync folders and mails missing
>>
>> Hi,
>>
>> I have a SOGo-Server (V5.0.1) running with CentOS 8 and Dovecot IMAP server.
>> In the SOGo Webinterface I can see all folders and mails of my account but
>> when I use ActiveSync with Outlook 2019 or with my Android Smartphone some
>> folders of the account are missing and I have some folders where mails are
>> missing. I found some similar posts in the mailing list archive but I could
>> not solve the problem with one of the solutions.
>>
>> When I debug with "IMAPDebugEnabled = YES" I can see that entries
>> like
>>
>> S[0x557282344aa0]: * LIST (\HasNoChildren \UnMarked) "."
>> INBOX.Baumschule
>> S[0x557282344aa0]: * STATUS INBOX.Baumschule (X-GUID
>> f033170b66dd925f661a0000462fefb1)
>>
>> where I can see that the subfolder Baumschule under the inbox is found but
>> this folder for example is not listed in Outlook 2019 or on the Android
>> smartphone Gmail app over ActiveSync.
>>
>> Has anyone an idea what I can check to find a solution for this problem?
>>
>> Regards,
>> Thomas
>>
>>
>> --
>> [email protected]
>> https://inverse.ca/sogo/lists
>>
> --
> [email protected]
> https://inverse.ca/sogo/lists
>
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