Am 17.10.19 um 12:00 schrieb Christian Mack ([email protected]): > Am 16.10.19 um 16:02 schrieb Lars Liedtke ([email protected]): >> Hey, >> >> I have a Problem concerning the display of mails. When a user clicks on >> a mail in the inbox the first time it seems as if the mail is being >> loaded indefinitely. With a second click the mail is displayed properly. >> But the Loading Display stays underneath the Mail in the List View and >> fails after some time with the same behaviour. >> >> We are using SOGo 4.0.7 on FreeBSD 11.2 with Postfix and Dovecot. >> >> What i can find in the SOGo-Log is: >> >> Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: >> name=ry86 (container=SOGo) >> container: /SOGo -- >> https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view >> own: /SOGo/so/ry86 >> Oct 16 15:45:10 sogod [810]: <0x80b31b6f8[SOGoMailAccounts]:Mail> baseURL: >> name=Mail (container=SOGoUserFolder) >> container: /SOGo/so/ry86/ >> own: /SOGo/so/ry86/Mail >> Oct 16 15:45:10 sogod [810]: |SOGo| using root-url from context: /SOGo/so/ >> Oct 16 15:45:10 sogod [810]: |SOGo| ROOT baseURL(no container, name=(null)): >> own: /SOGo/so/ >> Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: >> name=ry86 (container=SOGo) >> container: /SOGo -- >> https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view >> own: /SOGo/so/ry86 >> Oct 16 15:45:10 sogod [810]: |SOGo| using root-url from context: /SOGo/so/ >> Oct 16 15:45:10 sogod [810]: |SOGo| ROOT baseURL(no container, name=(null)): >> own: /SOGo/so/ >> Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: >> name=ry86 (container=SOGo) >> container: /SOGo -- >> https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view >> own: /SOGo/so/ry86 >> Oct 16 15:45:10 sogod [810]: <0x80b31b6f8[SOGoMailAccounts]:Mail> baseURL: >> name=Mail (container=SOGoUserFolder) >> container: /SOGo/so/ry86/ >> own: /SOGo/so/ry86/Mail >> Oct 16 15:45:10 sogod [810]: <0x80b300b88[SOGoMailAccount]:0> baseURL: >> name=0 (container=SOGoMailAccounts) >> container: /SOGo/so/ry86/Mail/ >> own: /SOGo/so/ry86/Mail/0 >> Oct 16 15:45:10 sogod [810]: <0x80b2e0608[SOGoMailFolder]:folderINBOX> >> baseURL: name=folderINBOX (container=SOGoMailAccount) >> container: /SOGo/so/ry86/Mail/0/ >> own: /SOGo/so/ry86/Mail/0/folderINBOX >> Oct 16 15:45:10 sogod [810]: <0x80b398e38[SOGoMailObject]:1> baseURL: name=1 >> (container=SOGoMailFolder) >> container: /SOGo/so/ry86/Mail/0/folderINBOX/ >> own: /SOGo/so/ry86/Mail/0/folderINBOX/1 >> 2019-10-16 15:45:10.504 sogod[810:100051] EXCEPTION: <NSException: >> 0x80b3b8688> NAME:NSInvalidArgumentException >> REASON:[NSString+stringWithString:]: NULL string INFO:(null) >> Oct 16 15:45:10 sogod [810]: |SOGo| request took 0.947406 seconds to execute >> Oct 16 15:45:10 sogod [810]: 172.17.28.1 "GET >> /SOGo/so/ry86/Mail/0/folderINBOX/1/view HTTP/1.1" 501 0/0 0.948 - - - >> >> The user ry86 is me and mail.mailstore.box.mops.punkt.dev is a vagrant >> box for development. The users are authenticated against an >> ActiveDirectory, which works fine as far as I can see. >> >> In /var/log/maillog I find that a session from SOGo to Dovecot is set up: >> >> Oct 16 15:45:09 mailstore dovecot: imap-login: Login: user=<ry86>, >> method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=1839, secured, >> session=<HcY1TweVWch/AAAB> >> >> But nothing more. >> >> Did someone have this Problem as well and does know how to fix that? >> > How many emails do you have in that INBOX? > Perhaps your IMAP server is not delivering them fast enough, or its list > size is too small. > We had the latter once, and had to increase "imap_max_line_length" in > dovecot. > > You only can see access in dovecot logs, when you set "mail_debug=yes". > Beware that is heavy logging, make sure you have enough space for that. > > > Kind regards, > Christian Mack
Unfortunately this cannot be the reason, because the development box does not have any Mails in any Inbox. I recreated the box to trace this Problem. The only message appearing is after I log into SOGo, telling me that my calendar has been created. But thanks for the Debug remark concerning Dovecot I forgot about that. I will activate debug logging and look if I get more clues. Cheers Lars -- punkt.de GmbH * Kaiserallee 13a * 76133 Karlsruhe Tel. 0721 9109 0 * Fax 0721 9109 100 [email protected] https://www.punkt.de Gf: Jürgen Egeling AG Mannheim 108285 -- [email protected] https://inverse.ca/sogo/lists
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