Am 16.10.19 um 16:02 schrieb Lars Liedtke ([email protected]): > Hey, > > I have a Problem concerning the display of mails. When a user clicks on > a mail in the inbox the first time it seems as if the mail is being > loaded indefinitely. With a second click the mail is displayed properly. > But the Loading Display stays underneath the Mail in the List View and > fails after some time with the same behaviour. > > We are using SOGo 4.0.7 on FreeBSD 11.2 with Postfix and Dovecot. > > What i can find in the SOGo-Log is: > > Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: > name=ry86 (container=SOGo) > container: /SOGo -- > https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view > own: /SOGo/so/ry86 > Oct 16 15:45:10 sogod [810]: <0x80b31b6f8[SOGoMailAccounts]:Mail> baseURL: > name=Mail (container=SOGoUserFolder) > container: /SOGo/so/ry86/ > own: /SOGo/so/ry86/Mail > Oct 16 15:45:10 sogod [810]: |SOGo| using root-url from context: /SOGo/so/ > Oct 16 15:45:10 sogod [810]: |SOGo| ROOT baseURL(no container, name=(null)): > own: /SOGo/so/ > Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: > name=ry86 (container=SOGo) > container: /SOGo -- > https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view > own: /SOGo/so/ry86 > Oct 16 15:45:10 sogod [810]: |SOGo| using root-url from context: /SOGo/so/ > Oct 16 15:45:10 sogod [810]: |SOGo| ROOT baseURL(no container, name=(null)): > own: /SOGo/so/ > Oct 16 15:45:10 sogod [810]: <0x80b317ff8[SOGoUserFolder]:ry86> baseURL: > name=ry86 (container=SOGo) > container: /SOGo -- > https://mail.mailstore.box.mops.punkt.dev/SOGo/so/ry86/Mail/0/folderINBOX/1/view > own: /SOGo/so/ry86 > Oct 16 15:45:10 sogod [810]: <0x80b31b6f8[SOGoMailAccounts]:Mail> baseURL: > name=Mail (container=SOGoUserFolder) > container: /SOGo/so/ry86/ > own: /SOGo/so/ry86/Mail > Oct 16 15:45:10 sogod [810]: <0x80b300b88[SOGoMailAccount]:0> baseURL: name=0 > (container=SOGoMailAccounts) > container: /SOGo/so/ry86/Mail/ > own: /SOGo/so/ry86/Mail/0 > Oct 16 15:45:10 sogod [810]: <0x80b2e0608[SOGoMailFolder]:folderINBOX> > baseURL: name=folderINBOX (container=SOGoMailAccount) > container: /SOGo/so/ry86/Mail/0/ > own: /SOGo/so/ry86/Mail/0/folderINBOX > Oct 16 15:45:10 sogod [810]: <0x80b398e38[SOGoMailObject]:1> baseURL: name=1 > (container=SOGoMailFolder) > container: /SOGo/so/ry86/Mail/0/folderINBOX/ > own: /SOGo/so/ry86/Mail/0/folderINBOX/1 > 2019-10-16 15:45:10.504 sogod[810:100051] EXCEPTION: <NSException: > 0x80b3b8688> NAME:NSInvalidArgumentException > REASON:[NSString+stringWithString:]: NULL string INFO:(null) > Oct 16 15:45:10 sogod [810]: |SOGo| request took 0.947406 seconds to execute > Oct 16 15:45:10 sogod [810]: 172.17.28.1 "GET > /SOGo/so/ry86/Mail/0/folderINBOX/1/view HTTP/1.1" 501 0/0 0.948 - - - > > The user ry86 is me and mail.mailstore.box.mops.punkt.dev is a vagrant > box for development. The users are authenticated against an > ActiveDirectory, which works fine as far as I can see. > > In /var/log/maillog I find that a session from SOGo to Dovecot is set up: > > Oct 16 15:45:09 mailstore dovecot: imap-login: Login: user=<ry86>, > method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=1839, secured, > session=<HcY1TweVWch/AAAB> > > But nothing more. > > Did someone have this Problem as well and does know how to fix that? >
How many emails do you have in that INBOX? Perhaps your IMAP server is not delivering them fast enough, or its list size is too small. We had the latter once, and had to increase "imap_max_line_length" in dovecot. You only can see access in dovecot logs, when you set "mail_debug=yes". Beware that is heavy logging, make sure you have enough space for that. Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416
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