On Fri, 26 Jun 2020 21:43:36 -0700
David Jacobs <[email protected]> wrote:

> Rory I'm buying a new computer this one is not working properly
> 
>  Thanks for all your help
> David


Do not junk your old computer until any old documents you require have been 
transferred to e new.  If in doubt, seek help to do  this.  OpenOffice is not a 
cloud application and the documents reside on the old computer only.

> 
> On Mon, Jun 22, 2020, 11:32 PM Rory O'Farrell <[email protected]> wrote:
> 
> > On Mon, 22 Jun 2020 21:58:17 -0700
> > David Jacobs <[email protected]> wrote:
> >
> > > Dear editorial team,
> > > Suddenly I have no access to my documents (they won't open) I've tried
> > all
> > > the websites but no help.  Also I can't access a new office page. If you
> > > can help I would appreciate it.
> > > Thank you,
> > > David Jacobs
> > > [email protected]
> >
> > If you are using Windows, try starting TaskManager (Ctrl Shift Esc) and
> > kill all "soffice" processes (note the spelling - soffice, with initial
> > "s") shown on TM's tabs.  Then close TM, and try starting OpenOffice.
> >
> > --
> > Rory O'Farrell <[email protected]>
> >


-- 
Rory O'Farrell <[email protected]>

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