On Mon, 22 Jun 2020 21:58:17 -0700
David Jacobs <[email protected]> wrote:

> Dear editorial team,
> Suddenly I have no access to my documents (they won't open) I've tried all
> the websites but no help.  Also I can't access a new office page. If you
> can help I would appreciate it.
> Thank you,
> David Jacobs
> [email protected]

If you are using Windows, try starting TaskManager (Ctrl Shift Esc) and kill 
all "soffice" processes (note the spelling - soffice, with initial "s") shown 
on TM's tabs.  Then close TM, and try starting OpenOffice.

-- 
Rory O'Farrell <[email protected]>

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