On Sun, Jan 5, 2014 at 12:43 PM, James <[email protected]> wrote: > I have never encountered any such problem with OO. I am running Open Office > 4.1 under windows 8.1 on a Hewlett Packard HP p2-1334 desk top. > Jim Lambert >
Same with me. I've been using OpenOffice exclusively since 2005, on a daily basis and I've never lost a file. Of course, I have had two hard drives fail, a USB sticks die, and once had a virus corrupt a machine. So for me personally, these kinds of problems are more frequent than issues with the reliability saving in OpenOffice. Because of that I do regular online backups of my important files. -Rob > -----Original Message----- From: Rory O'Farrell > Sent: Sunday, January 5, 2014 10:35 AM > To: [email protected] > Subject: Re: All essay text turned to hashtags > > > On Sun, 5 Jan 2014 11:05:25 -0500 > Rob Weir <[email protected]> wrote: > >> On Sat, Jan 4, 2014 at 3:53 PM, Hagar Delest <[email protected]> >> wrote: >> > Sadly, quite nothing to do, see: >> > https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=17677 where > >> > you'll >> > see that I've recorded more than 150 occurrences of this problem. >> >> >> And there were 368 reported UFO sightings in December: >> http://www.nuforc.org/webreports/ndxe201312.html >> >> But I'm not rushing to learn Klingon... >> >> If you search Google for phrases like "Word document lost when saving" >> you'll see 100's of reports of this as well. > > > With respect, we are not concerned about MS Word's reliability. But > OpenOffice's ought be a matter of concern for us all. We are all on the same > side here. > >> >> > I've raised this issue on the dev mailing list: >> > http://www.mail-archive.com/[email protected]/msg15177.html and >> > interest has been slightly raised (new comments in the bug report) but > >> > this >> > is a difficult problem that can't be reproduced, hence very difficult to >> > spot. Nevertheless, even in case of bug, the save process could be > >> > improved >> > IMHO. >> > Any power shortage? >> > >> > Check the temporary folder of the system (see in OOo >> > Tools>Options>OOo>Paths). If there are folders like sgmlf.tmp with a > >> > file >> > having the same name inside, make a copy of that file, rename it to .odt >> > > and >> > cross your fingers. If you have not rebooted, you might have those files >> > still there. >> > >> >> It would be great to ask for information like this whenever someone >> reports this kind of problem. 150 reports without this detail are >> useless. But even 10 reports with this detail might indicate a >> pattern. >> >> 1) What AOO version is in use? >> >> 2) What OS version? > > > The Version and OS are usually indicated in the footer of the repoorting > post. Most OS versions are Windows >> >> >> 3) What file type (extension) was being saved? >> >> 4) Where was the file being saved? USB? Network drive? > > > In many cases to the hard disk. USB saves as you say below can unreliable > and we try to separate them out from spontaneous hashtag events. > >> >> 5) Is autosaved enabled? >> >> 6) When you returned to your computer was it in the same state? For >> example, had you lost power? Did the OS force a reboot? Did your >> laptop hibernate? > > > Hibernation/Suspend of a computer with an open OO file reportedly can cause > corruption. Some hashtag/damaged archive events seem to be caused by over > hasty closedown of the computer, such as by snapping laptop lid shut, or > power off of the desktop before the software/hardware write buffers have > flushed. > >> Just anecdotally, and without deeper analysis, I see a number of >> reports on OpenOffice and with Microsoft Office, where a USB memory >> stick is being used. Savvy users know how to properly remove a >> memory stick. But not all users do. This can cause problems. > > > We know this and advise not to work direct to a USB stick, also advising > observance of correct removal protocols. Also (added information) > anecdotally (also personal experience) USB sticks of earlier manufacture can > fail (internal chip failure) after a smallish (circa 1000 is suggested in > some postings) number of read/write cycles. I have no knowledge of more > recent USB stick reliability. > >> >> Another case to watch out for is old Wordperfect files. A user saves >> a WPD file, upgrades OOo 3.3.0 to AOO 4.0.1 and now their file won't >> open. But this is due to the loss of WPD support, not due to damage >> to the file, though the symptoms look the same at first. >> >> Another thing to look for is a forced reboot, the kind that recent >> versions of Windows do when installing a critical security patch. >> Some antivirus software does this as well. If you have a document >> loaded in OpenOffice with unsaved changed, and have autosave enabled, >> and leave your machine on for a week, with OpenOffice running, and a >> system restart is forced, what will happen? Is there a correlation to >> problems in that scenario? >> > > > -- > Rory O'Farrell <[email protected]> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
