Saivann - sorry for not being able to post those steps you mentioned
yet. The reason is that things have gotten worse - now, the Unlock
button for Users and Groups is grayed out and so I can't even get past
that step (see https://bugs.launchpad.net/ubuntu/+source/gnome-system-
tools/+bug/231246). I probably need to first reboot the machine but I
can't do it now as other things depend on this machine staying up and
running. I will report back as soon as I can move past this new hurdle.

-- 
[users-admin] Adding a previously existing user fails silently
https://bugs.launchpad.net/bugs/66051
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