** Description changed: **Problem:** After recent system updates, the screenshot functionality using the Print key is broken under Wayland. **Observed behavior:** * Pressing `Print` triggers screenshot behavior but no file is saved * Screenshot UI appears to be partially active but not visible or freezes * Selecting an area sometimes works, but default screenshot does not * In some cases, the system freezes or shows a "stuck" cursor * Changing keybindings in GNOME Settings makes the issue worse or inconsistent **What works:** * `gnome-screenshot -f /path/file.png` works correctly * `xev` confirms that the Print key is received (`keycode 107, Print`) * Custom shortcuts using other keys work **Conclusion:** The issue is not related to keybindings or input, but to the GNOME screenshot UI (likely Mutter / Wayland interaction). **Workaround:** Using `gnome-screenshot` directly from CLI works, but default GNOME behavior is broken. **Environment:** * Ubuntu (version: please fill) * GNOME Shell (version: please fill) * Session: Wayland * Hardware: MSI B450I GAMING PLUS AC (MS-7A40), AMD system **Regression:** Worked before recent updates (approx. 1–2 days ago) **Additional notes:** Issue does not appear to be related to user configuration; resetting gsettings and dconf does not resolve it. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-shell 46.0-0ubuntu6~24.04.13 ProcVersionSignature: Ubuntu 6.8.0-111.111-generic 6.8.12 Uname: Linux 6.8.0-111-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 5 18:51:43 2026 DisplayManager: gdm3 InstallationDate: Installed on 2025-07-13 (296 days ago) InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220) ProcEnviron: - LANG=de_DE.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=de_DE.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.15 SourcePackage: gnome-shell UpgradeStatus: Upgraded to noble on 2025-07-13 (296 days ago) + + Additional observation: + + * `Alt+Print` (window screenshot) works reliably + * Only the default `Print` behavior (full screenshot / UI) is broken + + This suggests the issue is specific to the GNOME screenshot UI / + compositor path, not general screenshot functionality.
** Description changed: **Problem:** After recent system updates, the screenshot functionality using the Print key is broken under Wayland. **Observed behavior:** * Pressing `Print` triggers screenshot behavior but no file is saved * Screenshot UI appears to be partially active but not visible or freezes * Selecting an area sometimes works, but default screenshot does not * In some cases, the system freezes or shows a "stuck" cursor * Changing keybindings in GNOME Settings makes the issue worse or inconsistent **What works:** * `gnome-screenshot -f /path/file.png` works correctly * `xev` confirms that the Print key is received (`keycode 107, Print`) * Custom shortcuts using other keys work **Conclusion:** - The issue is not related to keybindings or input, but to the GNOME screenshot UI (likely Mutter / Wayland interaction). + + The issue is not related to keybindings or input, but to the GNOME + screenshot UI (likely Mutter / Wayland interaction). **Workaround:** - Using `gnome-screenshot` directly from CLI works, but default GNOME behavior is broken. + + Using `gnome-screenshot` directly from CLI works, but default GNOME + behavior is broken. **Environment:** - * Ubuntu (version: please fill) - * GNOME Shell (version: please fill) + * Ubuntu 24.04 + * GNOME Shell 46.0-0ubuntu6~24.04.13 * Session: Wayland * Hardware: MSI B450I GAMING PLUS AC (MS-7A40), AMD system **Regression:** + Worked before recent updates (approx. 1–2 days ago) **Additional notes:** - Issue does not appear to be related to user configuration; resetting gsettings and dconf does not resolve it. + + Issue does not appear to be related to user configuration; resetting + gsettings and dconf does not resolve it. + + **Additional observation:** + + * `Alt+Print` (window screenshot) works reliably + * Only the default `Print` behavior (full screenshot / UI) is broken + + This suggests the issue is specific to the GNOME screenshot UI / + compositor path, not general screenshot functionality. + + --- ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-shell 46.0-0ubuntu6~24.04.13 ProcVersionSignature: Ubuntu 6.8.0-111.111-generic 6.8.12 Uname: Linux 6.8.0-111-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME - Date: Tue May 5 18:51:43 2026 + Date: Tue May 5 18:51:43 2026 DisplayManager: gdm3 InstallationDate: Installed on 2025-07-13 (296 days ago) InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220) ProcEnviron: - LANG=de_DE.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=de_DE.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.15 SourcePackage: gnome-shell UpgradeStatus: Upgraded to noble on 2025-07-13 (296 days ago) - - Additional observation: - - * `Alt+Print` (window screenshot) works reliably - * Only the default `Print` behavior (full screenshot / UI) is broken - - This suggests the issue is specific to the GNOME screenshot UI / - compositor path, not general screenshot functionality. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2151225 Title: Screenshot (Print) broken on Wayland: no file saved / UI hangs / selection partially works To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2151225/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
