Public bug reported:
**Problem:**
After recent system updates, the screenshot functionality using the
Print key is broken under Wayland.
**Observed behavior:**
* Pressing `Print` triggers screenshot behavior but no file is saved
* Screenshot UI appears to be partially active but not visible or freezes
* Selecting an area sometimes works, but default screenshot does not
* In some cases, the system freezes or shows a "stuck" cursor
* Changing keybindings in GNOME Settings makes the issue worse or inconsistent
**What works:**
* `gnome-screenshot -f /path/file.png` works correctly
* `xev` confirms that the Print key is received (`keycode 107, Print`)
* Custom shortcuts using other keys work
**Conclusion:**
The issue is not related to keybindings or input, but to the GNOME screenshot
UI (likely Mutter / Wayland interaction).
**Workaround:**
Using `gnome-screenshot` directly from CLI works, but default GNOME behavior is
broken.
**Environment:**
* Ubuntu (version: please fill)
* GNOME Shell (version: please fill)
* Session: Wayland
* Hardware: MSI B450I GAMING PLUS AC (MS-7A40), AMD system
**Regression:**
Worked before recent updates (approx. 1–2 days ago)
**Additional notes:**
Issue does not appear to be related to user configuration; resetting gsettings
and dconf does not resolve it.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.13
ProcVersionSignature: Ubuntu 6.8.0-111.111-generic 6.8.12
Uname: Linux 6.8.0-111-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 5 18:51:43 2026
DisplayManager: gdm3
InstallationDate: Installed on 2025-07-13 (296 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64
(20240220)
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.15
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to noble on 2025-07-13 (296 days ago)
Additional observation:
* `Alt+Print` (window screenshot) works reliably
* Only the default `Print` behavior (full screenshot / UI) is broken
This suggests the issue is specific to the GNOME screenshot UI /
compositor path, not general screenshot functionality.
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble third-party-packages wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2151225
Title:
Screenshot (Print) broken on Wayland: no file saved / UI hangs /
selection partially works
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2151225/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs