Public bug reported:

**Problem:**

After recent system updates, the screenshot functionality using the
Print key is broken under Wayland.

**Observed behavior:**

* Pressing `Print` triggers screenshot behavior but no file is saved
* Screenshot UI appears to be partially active but not visible or freezes
* Selecting an area sometimes works, but default screenshot does not
* In some cases, the system freezes or shows a "stuck" cursor
* Changing keybindings in GNOME Settings makes the issue worse or inconsistent

**What works:**

* `gnome-screenshot -f /path/file.png` works correctly
* `xev` confirms that the Print key is received (`keycode 107, Print`)
* Custom shortcuts using other keys work

**Conclusion:**
The issue is not related to keybindings or input, but to the GNOME screenshot 
UI (likely Mutter / Wayland interaction).

**Workaround:**
Using `gnome-screenshot` directly from CLI works, but default GNOME behavior is 
broken.

**Environment:**

* Ubuntu (version: please fill)
* GNOME Shell (version: please fill)
* Session: Wayland
* Hardware: MSI B450I GAMING PLUS AC (MS-7A40), AMD system

**Regression:**
Worked before recent updates (approx. 1–2 days ago)

**Additional notes:**
Issue does not appear to be related to user configuration; resetting gsettings 
and dconf does not resolve it.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.13
ProcVersionSignature: Ubuntu 6.8.0-111.111-generic 6.8.12
Uname: Linux 6.8.0-111-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May  5 18:51:43 2026
DisplayManager: gdm3
InstallationDate: Installed on 2025-07-13 (296 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 
(20240220)
ProcEnviron:
 LANG=de_DE.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.15
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to noble on 2025-07-13 (296 days ago)

Additional observation:

* `Alt+Print` (window screenshot) works reliably
* Only the default `Print` behavior (full screenshot / UI) is broken

This suggests the issue is specific to the GNOME screenshot UI /
compositor path, not general screenshot functionality.

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble third-party-packages wayland-session

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https://bugs.launchpad.net/bugs/2151225

Title:
  Screenshot (Print) broken on Wayland: no file saved / UI hangs /
  selection partially works

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