Public bug reported:
The NVIDIA driver fails to initialize, making the GPU unusable. nvidia-smi
reports "couldn't communicate with the NVIDIA driver."
The kernel log (dmesg) repeatedly shows the error:
nvidia 0000:01:00.0: probe with driver nvidia failed with error -1
This issue persists despite extensive troubleshooting to eliminate all
common configuration errors. The problem seems to be a hardware or low-
level incompatibility.
Hardware:
Motherboard: MAXSUN B650i ITX (AM5)
CPU: AMD Ryzen 7 7700
GPU: NVIDIA RTX 40-series (PCI ID 10de:2f04)
Troubleshooting Steps Already Performed:
Confirmed Secure Boot is Disabled in BIOS and via mokutil.
Installed dkms and the correct linux-headers for the running kernel.
Initially, the driver failed because it required the open-source
modules. This was fixed by installing the nvidia-driver-550-open
package.
The nvidia module is now confirmed to be loaded in the kernel via lsmod.
Corrected all relevant BIOS settings:
Primary Display Adapter: Set to PEG (PCI-Express Graphics).
Above 4G Decoding: Enabled.
Resizable BAR Support: Enabled.
CSM: Disabled.
Added the nvidia-drm.modeset=1 kernel parameter.
The probe failed with error -1 persists across multiple kernel versions,
including 6.14 and 6.15.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nvidia-driver-550-open 550.163.01-0ubuntu0.24.04.1
Uname: Linux 6.15.9-061509-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 6 13:53:36 2025
SourcePackage: nvidia-graphics-drivers-550
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: nvidia-graphics-drivers-550 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2119608
Title:
NVIDIA driver loads but fails to probe on MAXSUN B650i AM5 motherboard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-550/+bug/2119608/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs