Public bug reported:

The NVIDIA driver fails to initialize, making the GPU unusable. nvidia-smi 
reports "couldn't communicate with the NVIDIA driver."

The kernel log (dmesg) repeatedly shows the error:
nvidia 0000:01:00.0: probe with driver nvidia failed with error -1

This issue persists despite extensive troubleshooting to eliminate all
common configuration errors. The problem seems to be a hardware or low-
level incompatibility.

Hardware:

Motherboard: MAXSUN B650i ITX (AM5)

CPU: AMD Ryzen 7 7700

GPU: NVIDIA RTX 40-series (PCI ID 10de:2f04)

Troubleshooting Steps Already Performed:

Confirmed Secure Boot is Disabled in BIOS and via mokutil.

Installed dkms and the correct linux-headers for the running kernel.

Initially, the driver failed because it required the open-source
modules. This was fixed by installing the nvidia-driver-550-open
package.

The nvidia module is now confirmed to be loaded in the kernel via lsmod.

Corrected all relevant BIOS settings:

Primary Display Adapter: Set to PEG (PCI-Express Graphics).

Above 4G Decoding: Enabled.

Resizable BAR Support: Enabled.

CSM: Disabled.

Added the nvidia-drm.modeset=1 kernel parameter.

The probe failed with error -1 persists across multiple kernel versions,
including 6.14 and 6.15.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nvidia-driver-550-open 550.163.01-0ubuntu0.24.04.1
Uname: Linux 6.15.9-061509-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug  6 13:53:36 2025
SourcePackage: nvidia-graphics-drivers-550
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: nvidia-graphics-drivers-550 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

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https://bugs.launchpad.net/bugs/2119608

Title:
  NVIDIA driver loads but fails to probe on MAXSUN B650i AM5 motherboard

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