Public bug reported:
I was reviewing logs while trying to find evidence of an unrelated issue
and found that fwupd.service fails to start due to a timeout. The logs
below contain only the failure, I could not find the startup:
2025-02-16T00:03:39.859015+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: Failed with result 'timeout'.
2025-02-16T00:03:39.859180+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: Failed to start fwupd.service - Firmware update daemon.
2025-02-16T00:03:39.859258+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: Consumed 1min 3.456s CPU time.
Here is another, probably incomplete instance. I attached the complete
section of the log so maybe you can glean out what I missed. Here it is:
2025-02-16T00:03:58.952797+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: Starting fwupd.service - Firmware update daemon...
2025-02-16T00:06:59.072774+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: start operation timed out. Terminating.
2025-02-16T00:09:59.072836+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: State 'stop-sigterm' timed out. Killing.
2025-02-16T00:09:59.073019+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: Killing process 1192141 (fwupd) with signal S
2025-02-16T00:10:48.774997+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: Failed with result 'timeout'.
2025-02-16T00:10:48.775165+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: Failed to start fwupd.service - Firmware update daemon.
2025-02-16T00:10:48.775230+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: fwupd.service: Consumed 1min 3.020s CPU time.
There is another service called snap.firmware-updater.firmware-
notifier.service that fails to start and is repeatedly trying to
restart. My gut says it fails because it needs fwupd.service to be
running. Here are some of the logs:
2025-02-16T00:00:11.588457+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: Started snap.firmware-updater.firmware-notifier.service -
Service for snap application firmware-updater.firmware-notifier.
2025-02-16T00:00:11.669261+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
kernel: audit: type=1400 audit(1739660411.667:15250): apparmor="DENIED"
operation="open" class="file" profile="snap.firmware-updater.firmware-notifier"
name="/proc/sys/vm/max_map_count" pid=1191308 comm="firmware-notifi"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
2025-02-16T00:00:11.672348+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
dbus-daemon[1184]: [system] Activating via systemd: service
name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19925'
(uid=1000 pid=1191308 comm="/snap/firmware-updater/167/bin/firmware-notifier"
label="snap.firmware-updater.firmware-notifier (enforce)")
2025-02-16T00:00:36.677585+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: Unhandled exception:
2025-02-16T00:00:36.677686+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]:
org.freedesktop.DBus.Error.TimedOut: Failed to activate service
'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms)
2025-02-16T00:00:36.677704+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #0 DBusClient._callMethod
(package:dbus/src/dbus_client.dart:1130)
2025-02-16T00:00:36.677717+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.677730+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #1 DBusClient.callMethod
(package:dbus/src/dbus_client.dart:621)
2025-02-16T00:00:36.677743+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.677754+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #2
DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142)
2025-02-16T00:00:36.677774+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.677786+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #3 FwupdClient.connect
(package:fwupd/src/fwupd_client.dart:133)
2025-02-16T00:00:36.677799+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.677809+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #4 getUpdates
(package:firmware_notifier/firmware_notifier.dart:10)
2025-02-16T00:00:36.677826+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.677836+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: #5 main
(file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7)
2025-02-16T00:00:36.677848+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191308]: <asynchronous suspension>
2025-02-16T00:00:36.678149+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process
exited, code=exited, status=255/EXCEPTION
2025-02-16T00:00:36.678230+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with
result 'exit-code'.
2025-02-16T00:00:36.822693+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled
restart job, restart counter is at 14969.
2025-02-16T00:00:36.837572+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: Started snap.firmware-updater.firmware-notifier.service -
Service for snap application firmware-updater.firmware-notifier.
2025-02-16T00:00:36.918257+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
kernel: audit: type=1400 audit(1739660436.917:15251): apparmor="DENIED"
operation="open" class="file" profile="snap.firmware-updater.firmware-notifier"
name="/proc/sys/vm/max_map_count" pid=1191382 comm="firmware-notifi"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
2025-02-16T00:00:36.921046+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
dbus-daemon[1184]: [system] Activating via systemd: service
name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19926'
(uid=1000 pid=1191382 comm="/snap/firmware-updater/167/bin/firmware-notifier"
label="snap.firmware-updater.firmware-notifier (enforce)")
2025-02-16T00:01:01.932464+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: Unhandled exception:
2025-02-16T00:01:01.932575+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]:
org.freedesktop.DBus.Error.TimedOut: Failed to activate service
'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms)
2025-02-16T00:01:01.932599+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #0 DBusClient._callMethod
(package:dbus/src/dbus_client.dart:1130)
2025-02-16T00:01:01.932612+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.932631+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #1 DBusClient.callMethod
(package:dbus/src/dbus_client.dart:621)
2025-02-16T00:01:01.932644+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.932655+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #2
DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142)
2025-02-16T00:01:01.932668+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.932679+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #3 FwupdClient.connect
(package:fwupd/src/fwupd_client.dart:133)
2025-02-16T00:01:01.932692+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.932703+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #4 getUpdates
(package:firmware_notifier/firmware_notifier.dart:10)
2025-02-16T00:01:01.932718+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.932729+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: #5 main
(file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7)
2025-02-16T00:01:01.932741+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191382]: <asynchronous suspension>
2025-02-16T00:01:01.933936+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process
exited, code=exited, status=255/EXCEPTION
2025-02-16T00:01:01.934014+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with
result 'exit-code'.
2025-02-16T00:01:02.072709+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled
restart job, restart counter is at 14970.
2025-02-16T00:01:02.083553+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: Started snap.firmware-updater.firmware-notifier.service -
Service for snap application firmware-updater.firmware-notifier.
2025-02-16T00:01:02.167251+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
kernel: audit: type=1400 audit(1739660462.166:15252): apparmor="DENIED"
operation="open" class="file" profile="snap.firmware-updater.firmware-notifier"
name="/proc/sys/vm/max_map_count" pid=1191451 comm="firmware-notifi"
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
2025-02-16T00:01:02.169670+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
dbus-daemon[1184]: [system] Activating via systemd: service
name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19927'
(uid=1000 pid=1191451 comm="/snap/firmware-updater/167/bin/firmware-notifier"
label="snap.firmware-updater.firmware-notifier (enforce)")
2025-02-16T00:01:17.342552+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
NetworkManager[1299]: <info> [1739660477.3421] dhcp6 (eno1): state changed new
lease, address=2a02:ab04:23b:7d00::f1
2025-02-16T00:01:17.343437+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
dbus-daemon[1184]: [system] Activating via systemd: service
name='org.freedesktop.nm_dispatcher'
unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.14' (uid=0
pid=1299 comm="/usr/sbin/NetworkManager --no-daemon" label="unconfined")
2025-02-16T00:01:17.365889+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: Starting NetworkManager-dispatcher.service - Network Manager Script
Dispatcher Service...
2025-02-16T00:01:17.371061+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
dbus-daemon[1184]: [system] Successfully activated service
'org.freedesktop.nm_dispatcher'
2025-02-16T00:01:17.371210+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[1]: Started NetworkManager-dispatcher.service - Network Manager Script
Dispatcher Service.
2025-02-16T00:01:27.179156+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: Unhandled exception:
2025-02-16T00:01:27.179283+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]:
org.freedesktop.DBus.Error.TimedOut: Failed to activate service
'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms)
2025-02-16T00:01:27.179300+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #0 DBusClient._callMethod
(package:dbus/src/dbus_client.dart:1130)
2025-02-16T00:01:27.179315+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.179330+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #1 DBusClient.callMethod
(package:dbus/src/dbus_client.dart:621)
2025-02-16T00:01:27.179344+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.179355+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #2
DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142)
2025-02-16T00:01:27.179368+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.179379+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #3 FwupdClient.connect
(package:fwupd/src/fwupd_client.dart:133)
2025-02-16T00:01:27.179392+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.179403+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #4 getUpdates
(package:firmware_notifier/firmware_notifier.dart:10)
2025-02-16T00:01:27.179418+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.179430+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: #5 main
(file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7)
2025-02-16T00:01:27.179442+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
firmware-updater.firmware-notifier[1191451]: <asynchronous suspension>
2025-02-16T00:01:27.180555+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process
exited, code=exited, status=255/EXCEPTION
2025-02-16T00:01:27.180667+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with
result 'exit-code'.
2025-02-16T00:01:27.322698+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU
systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled
restart job, restart counter is at 14971.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: fwupd 1.9.27-0ubuntu1~24.04.1
ProcVersionSignature: Ubuntu 6.8.0-53.55-generic 6.8.12
Uname: Linux 6.8.0-53-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 17 13:32:34 2025
InstallationDate: Installed on 2024-02-14 (369 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
ProcEnviron:
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: fwupd
UpgradeStatus: Upgraded to noble on 2025-01-30 (18 days ago)
modified.conffile..etc.fwupd.daemon.conf: [deleted]
modified.conffile..etc.fwupd.fwupd.conf: [inaccessible: [Errno 13] Permission
denied: '/etc/fwupd/fwupd.conf']
modified.conffile..etc.fwupd.msr.conf: [deleted]
modified.conffile..etc.fwupd.redfish.conf: [deleted]
modified.conffile..etc.fwupd.thunderbolt.conf: [deleted]
modified.conffile..etc.fwupd.uefi_capsule.conf: [deleted]
** Affects: fwupd (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "fwupd.service startup failure log segment with all logs"
https://bugs.launchpad.net/bugs/2098668/+attachment/5858214/+files/fwupd.service-fail.log
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https://bugs.launchpad.net/bugs/2098668
Title:
fwupd.service fails to start due to timeout
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