Public bug reported:
Every time I run subliminal, on Ubuntu 22.04, to download subtitles, the
program fails and quits without downloading the subtitles.
The error for one of the attempts I made is just below.
--------------------------------------------
INFO:subliminal.core:Scanning video 'The.Outpost.something.mkv' in ''
DEBUG:subliminal.core:Size is 327306870
DEBUG:subliminal.core:Found subtitles {}
INFO:subliminal.core:Refining video with hash
DEBUG:subliminal.refiners.hash:Computing hashes for 'The.Outpost.something.mkv'
DEBUG:subliminal.refiners.hash:Computed hashes {'opensubtitles':
'4023cb315376a0e2'}
INFO:subliminal.core:Refining video with metadata
DEBUG:subliminal.refiners.metadata:Found resolution 720p
DEBUG:subliminal.refiners.metadata:Found video_codec H.264
DEBUG:subliminal.refiners.metadata:Found audio_codec AAC
DEBUG:subliminal.refiners.metadata:Found embedded subtitle {<Language [und]>}
INFO:subliminal.core:Refining video with tvdb
INFO:subliminal.refiners.tvdb:Searching series 'The Outpost'
DEBUG:subliminal.refiners.tvdb:Found 1 results
DEBUG:subliminal.refiners.tvdb:Found exact match on series 'The Outpost'
DEBUG:subliminal.refiners.tvdb:Found series {'id': 345831, 'seriesId': '',
'seriesName': 'The Outpost', 'aliases': [], 'season': '4', 'poster':
'posters/5b448b1907561.jpg', 'banner':
'series/345831/banners/5f9c807da8430.jpg', 'fanart':
'series/345831/backgrounds/5f1864919b679.jpg', 'status': 'Ended', 'firstAired':
'2018-07-10', 'network': 'The CW', 'networkId': '267', 'runtime': '45',
'language': 'en', 'genre': ['Action', 'Adventure', 'Drama', 'Fantasy'],
'overview': 'Talon is a survivor. The last of the Blackblood race, she also
endured the destruction of her entire village by a gang of brutal missionaries.
Years after that life-defining attack, she travels to a lawless fortress along
the edge of the civilized world, tracking the individuals who killed her
family. As she makes the journey, she discovers that she possesses a mysterious
supernatural power that she must now learn to control, not only to save herself
but to defend the world against the tyranny of a fanatical religious
dictator.', 'lastUpdated': 1722176072, 'airsDayOfWeek': 'Thursday', 'airsTime':
'9:00 PM', 'rating': 'TV-PG', 'imdbId': 'tt7612548', 'zap2itId': '', 'added':
'2018-04-09 00:10:27', 'addedBy': 126519, 'siteRating': 0, 'siteRatingCount':
0, 'slug': 'the-outpost'}
INFO:subliminal.refiners.tvdb:Getting series episode 4x1
DEBUG:subliminal.refiners.tvdb:Found episode {'id': 8513057, 'airedSeason': 4,
'airedSeasonID': 1942219, 'airedEpisodeNumber': 1, 'episodeName': 'Someone Has
to Rule', 'firstAired': '2021-07-15', 'guestStars': [], 'directors': ['Milan
Todorovic'], 'writers': ['Jason Faller', 'Kynan Griffin'], 'overview': 'Garret
wants Talon to take the throne, while a mysterious assassin seeks revenge.
Falista mourns for Tobin but hatches a new plan. Zed wants Wren to be High
Priestess and uncovers a secret about her.', 'language': {'episodeName': 'en',
'overview': 'en'}, 'productionCode': '', 'showUrl': '', 'lastUpdated':
1651559878, 'dvdDiscid': '', 'dvdSeason': 4, 'dvdEpisodeNumber': 1,
'dvdChapter': None, 'absoluteNumber': 37, 'filename':
'v4/episode/8513057/screencap/6105ffec31531.jpg', 'seriesId': 345831,
'lastUpdatedBy': 115558, 'airsAfterSeason': None, 'airsBeforeSeason': None,
'airsBeforeEpisode': None, 'imdbId': 'tt13233466', 'contentRating': 'TV-PG',
'thumbAuthor': 46704, 'thumbAdded': '2021-08-01 01:59:08', 'thumbWidth': '640',
'thumbHeight': '360', 'siteRating': 0, 'siteRatingCount': 0, 'isMovie': 0}
INFO:subliminal.core:Refining video with omdb
WARNING:subliminal.refiners.omdb:No apikey. Skipping omdb refiner.
Collecting videos [####################################] 100%
1 video collected / 0 video ignored / 0 error
Downloading subtitles [------------------------------------] 0%
The.Outpost.something.mkvINFO:subliminal.core:Listing subtitles with provider
'addic7ed' and languages {<Language [pt]>}
INFO:subliminal.core:Initializing provider addic7ed
INFO:subliminal.core:Skipping provider 'argenteam': no language to search for
INFO:subliminal.core:Listing subtitles with provider 'legendastv' and languages
{<Language [pt]>}
INFO:subliminal.core:Initializing provider legendastv
ERROR:subliminal.utils:Unexpected error. Provider legendastv
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/subliminal/core.py", line 115, in
list_subtitles_provider
return self[provider].list_subtitles(video, provider_languages)
~~~~^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/core.py", line 66, in
__getitem__
provider = provider_manager[name].plugin(**self.provider_configs.get(name,
{}))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/providers/legendastv.py",
line 164, in __init__
rarfile.custom_check([rarfile.UNRAR_TOOL], True)
^^^^^^^^^^^^^^^^^^^^
AttributeError: module 'rarfile' has no attribute 'custom_check'
INFO:subliminal.core:Listing subtitles with provider 'opensubtitles' and
languages {<Language [pt]>}
DEBUG:subliminal.providers.addic7ed:Getting show id with year
DEBUG:subliminal.providers.addic7ed:Getting show id
INFO:subliminal.core:Skipping provider 'shooter': no language to search for
INFO:subliminal.core:Skipping provider 'thesubdb': not a valid video
INFO:subliminal.core:Listing subtitles with provider 'tvsubtitles' and
languages {<Language [pt]>}
INFO:subliminal.core:Initializing provider opensubtitles
INFO:subliminal.core:Listing subtitles with provider 'podnapisi' and languages
{<Language [pt]>}
INFO:subliminal.providers.addic7ed:Getting the page of show id 6911, season 4
INFO:subliminal.core:Initializing provider tvsubtitles
INFO:subliminal.providers.opensubtitles:Logging in
INFO:subliminal.core:Initializing provider podnapisi
ERROR:subliminal.providers.tvsubtitles:No show id found for 'The Outpost'
({'year': 2018})
INFO:subliminal.providers.podnapisi:Searching subtitles {'sXML': 1, 'sL': 'pt',
'sK': 'The Outpost', 'sTS': 4, 'sTE': 1, 'sY': 2018}
ERROR:subliminal.utils:Unexpected error. Provider opensubtitles
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/subliminal/core.py", line 115, in
list_subtitles_provider
return self[provider].list_subtitles(video, provider_languages)
~~~~^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/core.py", line 67, in
__getitem__
provider.initialize()
File "/usr/lib/python3/dist-packages/subliminal/providers/opensubtitles.py",
line 129, in initialize
response = checked(self.server.LogIn(self.username, self.password, 'eng',
self.user_agent))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/providers/opensubtitles.py",
line 278, in checked
raise Unauthorized
subliminal.providers.opensubtitles.Unauthorized
ERROR:subliminal.utils:HTTP error 429. Provider podnapisi
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/subliminal/core.py", line 115, in
list_subtitles_provider
return self[provider].list_subtitles(video, provider_languages)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/providers/podnapisi.py", line
161, in list_subtitles
self.query(l, title, season=season, episode=episode, year=video.year)]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/subliminal/providers/podnapisi.py", line
99, in query
r.raise_for_status()
File "/usr/lib/python3/dist-packages/requests/models.py", line 1021, in
raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 429 Client Error: Too Many Requests for url:
https://www.podnapisi.net/subtitles/search/old?sXML=1&sL=pt&sK=The+Outpost&sTS=4&sTE=1&sY=2018
ERROR:subliminal.utils:Request timed out. Provider addic7ed
INFO:subliminal.core:Discarding provider addic7ed
INFO:subliminal.core:Discarding provider legendastv
INFO:subliminal.core:Discarding provider opensubtitles
INFO:subliminal.core:Discarding provider podnapisi
Downloading subtitles [####################################] 100%
Some providers have been discarded due to unexpected errors: opensubtitles,
addic7ed, legendastv, podnapisi
DEBUG:subliminal.core:Terminating initialized providers
INFO:subliminal.core:Terminating provider addic7ed
INFO:subliminal.core:Terminating provider tvsubtitles
INFO:subliminal.core:Terminating provider podnapisi
Downloaded 0 subtitle
--------------------------------------------
I've tried version 2.2.0-1, on Debian Testing, and it is working as expected.
Below, is the output from ubuntu-bug for my system.
--------------------------------------------
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 6 11:36:56 2025
Dependencies:
apt 2.7.14build2
apt-utils 2.7.14build2
base-passwd 3.6.3build1
ca-certificates 20240203
debconf 1.5.86ubuntu1
debconf-i18n 1.5.86ubuntu1
dpkg 1.22.6ubuntu6.1
gcc-14-base 14.2.0-4ubuntu2~24.04
gpgv 2.4.4-2ubuntu17
libacl1 2.3.2-1build1.1
libapt-pkg6.0t64 2.7.14build2
libassuan0 2.5.6-1build1
libbz2-1.0 1.0.8-5.1build0.1
libc6 2.39-0ubuntu8.3
libcap2 1:2.66-5ubuntu2
libcrypt1 1:4.4.36-4build1
libdb5.3t64 5.3.28+dfsg2-7
libdebconfclient0 0.271ubuntu3
libexpat1 2.6.1-2ubuntu0.2
libffi8 3.4.6-1build1
libgcc-s1 14.2.0-4ubuntu2~24.04
libgcrypt20 1.10.3-2build1
libgmp10 2:6.3.0+dfsg-2ubuntu6
libgnutls30t64 3.8.3-1.1ubuntu3.2
libgpg-error-l10n 1.47-3build2
libgpg-error0 1.47-3build2
libgpm2 1.20.7-11
libhogweed6t64 3.9.1-2.2build1.1
libicu74 74.2-1ubuntu3.1
libidn2-0 2.3.7-2build1
liblocale-gettext-perl 1.07-6ubuntu5
liblz4-1 1.9.4-1build1.1
liblzma5 5.6.1+really5.4.5-1build0.1
libmd0 1.1.0-2build1
libncursesw6 6.4+20240113-1ubuntu2
libnettle8t64 3.9.1-2.2build1.1
libnpth0t64 1.6-3.1build1
libp11-kit0 0.25.3-4ubuntu2.1
libpcre2-8-0 10.42-4ubuntu2
libpython3-stdlib 3.12.3-0ubuntu2
libpython3.12-minimal 3.12.3-1ubuntu0.3
libpython3.12-stdlib 3.12.3-1ubuntu0.3
libreadline8t64 8.2-4build1
libseccomp2 2.5.5-1ubuntu3.1
libselinux1 3.5-2ubuntu2
libsqlite3-0 3.45.1-1ubuntu2
libssl3t64 3.0.13-0ubuntu3.4
libstdc++6 14.2.0-4ubuntu2~24.04
libsystemd0 255.4-1ubuntu8.4
libtasn1-6 4.19.0-3build1
libtext-charwidth-perl 0.04-11build3
libtext-iconv-perl 1.7-8build3
libtext-wrapi18n-perl 0.06-10
libtinfo6 6.4+20240113-1ubuntu2
libudev1 255.4-1ubuntu8.4
libunistring5 1.1-2build1
libxml2 2.9.14+dfsg-1.3ubuntu3
libxslt1.1 1.1.39-0exp1build1
libxxhash0 0.8.2-2build1
libzstd1 1.5.5+dfsg2-2build1.1
media-types 10.1.0
netbase 6.4
openssl 3.0.13-0ubuntu3.4
perl-base 5.38.2-3.2build2
python3 3.12.3-0ubuntu2
python3-appdirs 1.4.4-4
python3-babelfish 0.6.0-2
python3-bs4 4.12.3-1
python3-certifi 2023.11.17-1
python3-chardet 5.2.0+dfsg-1
python3-click 8.1.6-2
python3-colorama 0.4.6-4
python3-cssselect 1.2.0-2
python3-dateutil 2.8.2-3ubuntu1
python3-decorator 5.1.1-5
python3-dogpile.cache 1.1.8-3
python3-enzyme 0.4.1-3
python3-guessit 3.8.0-2
python3-html5lib 1.1-6
python3-idna 3.6-2ubuntu0.1
python3-importlib-metadata 4.12.0-1
python3-lxml 5.2.1-1
python3-mako 1.3.2-1
python3-markupsafe 2.1.5-1build2
python3-minimal 3.12.3-0ubuntu2
python3-more-itertools 10.2.0-1
python3-pbr 5.11.1-0ubuntu1
python3-pkg-resources 68.1.2-2ubuntu1.1
python3-pycryptodome 3.20.0+dfsg-1
python3-pysrt 1.0.1-3
python3-rarfile 4.1-2
python3-rebulk 3.3.0-2
python3-requests 2.31.0+dfsg-1ubuntu1
python3-setuptools 68.1.2-2ubuntu1.1
python3-six 1.16.0-4
python3-soupsieve 2.5-1
python3-stevedore 1:5.1.0-0ubuntu1
python3-subliminal 2.1.0-3
python3-toposort 1.10-1
python3-typing-extensions 4.10.0-1
python3-tz 2024.1-2
python3-urllib3 2.0.7-1ubuntu0.1
python3-webencodings 0.5.1-5
python3-zipp 1.0.0-6ubuntu0.1
python3.12 3.12.3-1ubuntu0.3
python3.12-minimal 3.12.3-1ubuntu0.3
readline-common 8.2-4build1
tar 1.35+dfsg-3build1
tzdata 2024a-3ubuntu1.1
ubuntu-keyring 2023.11.28.1
zlib1g 1:1.3.dfsg-3.1ubuntu2.1
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2024-12-20 (17 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
Package: subliminal 2.1.0-3
PackageArchitecture: all
ProcCpuinfoMinimal:
processor : 7
vendor_id : GenuineIntel
cpu family : 6
model : 140
model name : 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz
stepping : 1
microcode : 0xb8
cpu MHz : 1454.504
cache size : 12288 KB
physical id : 0
siblings : 8
core id : 3
cpu cores : 4
apicid : 7
initial apicid : 7
fpu : yes
fpu_exception : yes
cpuid level : 27
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb
rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology
nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl
vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe
popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch
cpuid_fault epb cat_l2 cdp_l2 ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow
flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms
invpcid rdt_a avx512f avx512dq rdseed adx smap avx512ifma clflushopt clwb
intel_pt avx512cd sha_ni avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves
split_lock_detect user_shstk dtherm ida arat pln pts hwp hwp_notify
hwp_act_window hwp_epp hwp_pkg_req vnmi avx512vbmi umip pku ospke avx512_vbmi2
gfni vaes vpclmulqdq avx512_vnni avx512_bitalg avx512_vpopcntdq rdpid movdiri
movdir64b fsrm avx512_vp2intersect md_clear ibt flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer posted_intr invvpid ept_x_only ept_ad
ept_1gb flexpriority apicv tsc_offset vtpr mtf vapic ept vpid
unrestricted_guest vapic_reg vid ple pml ept_mode_based_exec tsc_scaling
bugs : spectre_v1 spectre_v2 spec_store_bypass swapgs eibrs_pbrsb
gds bhi
bogomips : 5606.40
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:
ProcEnviron:
LANG=pt_PT.UTF-8
PATH=(custom, no user)
SHELL=/bin/zsh
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
SourcePackage: subliminal
Tags: noble wayland-session
Uname: Linux 6.8.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True
--------------------------------------------
** Affects: subliminal (Ubuntu)
Importance: Undecided
Status: New
--
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2093096
Title:
Program outputs several erros and quits without downloading the
subtitles
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/subliminal/+bug/2093096/+subscriptions
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