apport information
** Attachment added: "ShellJournal.txt"
https://bugs.launchpad.net/bugs/2084015/+attachment/5826247/+files/ShellJournal.txt
** Description changed:
On Dell Precision 5480.
Plug a thunderbolt monitor with a thunderbolt storage concatenate to it, both
devices are unauthorized.
The gnome-shell has no response when I click any items on it or icon in Dock.
- If the thunderbolt devices are authorized, the operations works
- normally.
+ If the thunderbolt devices are authorized, the operation works normally.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-shell 47.0-2ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Oct 9 15:59:17 2024
DisplayManager: gdm3
GsettingsChanges:
- b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
- b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
- b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
- b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
- b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
+ b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
+ b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
+ b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
+ b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
+ b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
ProcEnviron:
- LANG=en_US.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=linux
- XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=linux
+ XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
DisplayManager: gdm3
DistroRelease: Ubuntu 24.10
GsettingsChanges:
- b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
- b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
- b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
+ b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
+ b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
+ b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
Package: gnome-shell 47.0-2ubuntu2
PackageArchitecture: amd64
ProcEnviron:
- LANG=en_US.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=linux
- XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=linux
+ XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
Tags: oracular
Uname: Linux 6.11.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
** Tags added: jira-somerville-845 oem-priority
** Description changed:
On Dell Precision 5480.
- Plug a thunderbolt monitor with a thunderbolt storage concatenate to it, both
devices are unauthorized.
+ Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to
DUT's thunderbolt port, both devices are unauthorized.
The gnome-shell has no response when I click any items on it or icon in Dock.
If the thunderbolt devices are authorized, the operation works normally.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-shell 47.0-2ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Oct 9 15:59:17 2024
DisplayManager: gdm3
GsettingsChanges:
b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=linux
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
DisplayManager: gdm3
DistroRelease: Ubuntu 24.10
GsettingsChanges:
b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
Package: gnome-shell 47.0-2ubuntu2
PackageArchitecture: amd64
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=linux
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
Tags: oracular
Uname: Linux 6.11.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
** Description changed:
On Dell Precision 5480.
- Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to
DUT's thunderbolt port, both devices are unauthorized.
+ Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to
DUT's thunderbolt port, both thunderbolt devices are unauthorized.
The gnome-shell has no response when I click any items on it or icon in Dock.
If the thunderbolt devices are authorized, the operation works normally.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-shell 47.0-2ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Oct 9 15:59:17 2024
DisplayManager: gdm3
GsettingsChanges:
b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=linux
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
DisplayManager: gdm3
DistroRelease: Ubuntu 24.10
GsettingsChanges:
b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST',
'Pardus']"
b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
Package: gnome-shell 47.0-2ubuntu2
PackageArchitecture: amd64
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=linux
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
Tags: oracular
Uname: Linux 6.11.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
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https://bugs.launchpad.net/bugs/2084015
Title:
gnome-shell has no response when plug-in unauthorized thunderbolt
devices
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https://bugs.launchpad.net/oem-priority/+bug/2084015/+subscriptions
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