Public bug reported: On Dell Precision 5480.
Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to DUT's thunderbolt port, both thunderbolt devices are unauthorized. The gnome-shell has no response when I click any items on it or icon in Dock. If the thunderbolt devices are authorized, the operation works normally. ProblemType: Bug DistroRelease: Ubuntu 24.10 Package: gnome-shell 47.0-2ubuntu2 ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 Uname: Linux 6.11.0-8-generic x86_64 ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass Date: Wed Oct 9 15:59:17 2024 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []' b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []' InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 47.0-1ubuntu4 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass DisplayManager: gdm3 DistroRelease: Ubuntu 24.10 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) Package: gnome-shell 47.0-2ubuntu2 PackageArchitecture: amd64 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 RelatedPackageVersions: mutter-common 47.0-1ubuntu4 Tags: oracular Uname: Linux 6.11.0-8-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True ** Affects: oem-priority Importance: Undecided Status: New ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug apport-collected jira-somerville-845 oem-priority oracular ** Tags added: apport-collected ** Description changed: On Dell Precision 5480. Plug a thunderbolt monitor with a thunderbolt storage concatenate to it, both devices are unauthorized. The gnome-shell has no response when I click any items on it or icon in Dock. If the thunderbolt devices are authorized, the operations works normally. ProblemType: Bug DistroRelease: Ubuntu 24.10 Package: gnome-shell 47.0-2ubuntu2 ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 Uname: Linux 6.11.0-8-generic x86_64 ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass Date: Wed Oct 9 15:59:17 2024 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []' b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []' InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 47.0-1ubuntu4 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.30.0-0ubuntu4 + Architecture: amd64 + CasperMD5CheckResult: pass + DisplayManager: gdm3 + DistroRelease: Ubuntu 24.10 + GsettingsChanges: + b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" + b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" + b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" + InstallationDate: Installed on 2024-10-09 (0 days ago) + InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) + Package: gnome-shell 47.0-2ubuntu2 + PackageArchitecture: amd64 + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=linux + XDG_RUNTIME_DIR=<set> + ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 + RelatedPackageVersions: mutter-common 47.0-1ubuntu4 + Tags: oracular + Uname: Linux 6.11.0-8-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sudo users + _MarkForUpload: True -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2084015 Title: gnome-shell has no response when plug-in unauthorized thunderbolt devices To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/2084015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs