Public bug reported:

On Dell Precision 5480.

Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to 
DUT's thunderbolt port, both thunderbolt devices are unauthorized.
The gnome-shell has no response when I click any items on it or icon in Dock.

If the thunderbolt devices are authorized, the operation works normally.

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-shell 47.0-2ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Oct  9 15:59:17 2024
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
 b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 
'Pardus']"
 b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
 b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
 b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=linux
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
DisplayManager: gdm3
DistroRelease: Ubuntu 24.10
GsettingsChanges:
 b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
 b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 
'Pardus']"
 b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
InstallationDate: Installed on 2024-10-09 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
Package: gnome-shell 47.0-2ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=linux
 XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
RelatedPackageVersions: mutter-common 47.0-1ubuntu4
Tags: oracular
Uname: Linux 6.11.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True

** Affects: oem-priority
     Importance: Undecided
         Status: New

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-collected jira-somerville-845 oem-priority 
oracular

** Tags added: apport-collected

** Description changed:

  On Dell Precision 5480.
  
  Plug a thunderbolt monitor with a thunderbolt storage concatenate to it, both 
devices are unauthorized.
  The gnome-shell has no response when I click any items on it or icon in Dock.
  
  If the thunderbolt devices are authorized, the operations works
  normally.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: gnome-shell 47.0-2ubuntu2
  ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
  Uname: Linux 6.11.0-8-generic x86_64
  ApportVersion: 2.30.0-0ubuntu4
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Wed Oct  9 15:59:17 2024
  DisplayManager: gdm3
  GsettingsChanges:
   b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
   b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 
'Pardus']"
   b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
   b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []'
   b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []'
  InstallationDate: Installed on 2024-10-09 (0 days ago)
  InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=linux
   XDG_RUNTIME_DIR=<set>
  RelatedPackageVersions: mutter-common 47.0-1ubuntu4
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.30.0-0ubuntu4
+ Architecture: amd64
+ CasperMD5CheckResult: pass
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 24.10
+ GsettingsChanges:
+  b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'"
+  b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 
'Pardus']"
+  b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
+ InstallationDate: Installed on 2024-10-09 (0 days ago)
+ InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008)
+ Package: gnome-shell 47.0-2ubuntu2
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANG=en_US.UTF-8
+  PATH=(custom, no user)
+  SHELL=/bin/bash
+  TERM=linux
+  XDG_RUNTIME_DIR=<set>
+ ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
+ RelatedPackageVersions: mutter-common 47.0-1ubuntu4
+ Tags: oracular
+ Uname: Linux 6.11.0-8-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sudo users
+ _MarkForUpload: True

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2084015

Title:
  gnome-shell has no response when plug-in unauthorized thunderbolt
  devices

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/2084015/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to