It sounds like the airgapped config was not yet set up when this test occurred.
This bug is still valid for lack of network access in general, though. These commands shouldn't totally fail if they can't reach the network. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2075357 Title: pro collect-logs takes more than 1:30 minutes to complete on air- gapped envs, `pro status` and `pro help` doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2075357/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs