Public bug reported: This problem only occurs when I plug my headphone and choose Headphone in option. If I choose Headset, though plugging either headphone or headset, it works perfectly.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: prm 1856 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Apr 25 20:05:01 2020 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-osp1-20171027-1 InstallationDate: Installed on 2018-09-28 (575 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20171027-10:57 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: prm 1856 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago) dmi.bios.date: 05/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.13.0 dmi.board.name: 03NJH0 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.13.0:bd05/29/2019:svnDellInc.:pnVostro3470:pvr:rvnDellInc.:rn03NJH0:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 3470 dmi.product.sku: 0869 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1875032 Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875032/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
