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I can confirm that smartshine 0.36-0ubuntu2 on Ubuntu Artful refuses to start if python-cairo isn't installed. While testing, I also discovered that python-gi is another undocument requirement of this package. These should be added to the Dependencies field in the control file to resolve this issue. I haven't checked thoroughly, but there might be more undocumented dependencies. As a workaround, run `sudo apt install python-cairo python-gi` to install the necessary dependencies to run smartshine. Btw, could you please run the following command in a terminal to gather additional debug information (only once): apport-collect 1701648 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: smartshine (Ubuntu) Status: New => Confirmed ** Tags added: artful bitesize packaging string-fix xenial yakkety zesty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1701648 Title: app never starts in Ubuntu 16.04.2 due to missing python-cairo module To manage notifications about this bug go to: https://bugs.launchpad.net/smartshine/+bug/1701648/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs