Hi Giovanni! I'm very sorry that you are having trouble downloading the
games you purchased. Rest assured that we will do whatever is needed so
that you can get the games you paid for (and, of course, on the small
chance that we can't resolve the issue you are encountering, we will
issue a refund).

Could you please explain in detail the steps you are taking and exactly
how things are not working? This will help us to narrow down the
problem.

In addition, so that we can try to gather more information to help us to
debug this issue, could you please try running Software Center in debug
mode from a terminal window as follows:

  $ software-center --debug 2> /tmp/software-center-debug.log

Then follow the steps to reproduce the issue, and then attach the file
/tmp/software-center-debug.log to this bug report.

Thanks! Your help is much appreciated! And we will get this fixed up for
you!

** Changed in: software-center (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: software-center (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1008309

Title:
  Can't download purchased Humble Indie Bundle with Ubuntu Software
  Center

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1008309/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to