At least for me, this kind of communication (including mainly the "won't
fix" attitude) had one advantage: I learned relatively fast that I had
to say "goodbye" to mainstream ubuntu. (I'm using now xubuntu + compiz
in ambiance flavour.)


Speaking of usability tests: 
I see at least two problems regarding the community and communication within 
the usability tests:

1. No ubuntu user was included. Only 13 Windows users, 1 Mac user and 1 user 
who uses both Windows and MacOSX. 
http://design.canonical.com/2010/11/usability-testing-of-unity/
--> Unity is in fact not developed for the ubuntu community. 

2. Between the usability tests, progress was announced although there was no 
change of the interface regarding those issues, only the aims were set in a way 
much easier to achieve.
--> issues were not solved, but talked away.
(I wrote about this in detail there: 
http://ubuntuforums.org/showpost.php?p=10971464&postcount=25 )


One might say now: Who cares about the old ubuntu community? Canonical is 
obviously trying to get a new one!
Well, that will be a lot harder then they continue losing multiplicaors, people 
who recommend ubuntu and help installing it.
(i can't recommend it any more, because it has no got default setting any more. 
[for me, the main problem in Unity is bad windows- and workspace-management.])
Therefore, a better communication in both ways would be really useful.


And speaking of https://bugs.launchpad.net/ayatana-design/+bug/733349 (minimize 
window by clicking on the launcher):
I'm not really pleased with the given explanations yet. What's the problem in 
adding ONE more option in CCSM which seems to have hundreds of settings (which 
I enjoy very much) yet? This seems to be not consequent.
Also, there are many GUI elements in ubuntu which toggle show/hide by click 
without changing appearance (@#20), e.g. most indicators.
(I don't want to revert the decision, I don't use Unity any more and so I don't 
care, I only want to show reasons for 733349 are reasonable...)

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https://bugs.launchpad.net/bugs/882274

Title:
  Community engagement is broken

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